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Add timing metrics to Calls API schema#486

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AAnkudovich/calls-api-timing-fields
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Add timing metrics to Calls API schema#486
AAnkudovich wants to merge 1 commit intomainfrom
AAnkudovich/calls-api-timing-fields

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Why?

The public Calls API now returns call timing metrics, but the OpenAPI specification does not yet include these fields. This causes API documentation and auto-generated client SDKs to be out of sync with the actual API response.

How?

Add four new nullable integer properties (duration, talk_time, queue_time, hold_time) to the call schema and its corresponding example response in the GET /calls/{id} endpoint.

Generated with Claude Code

Add duration, talk_time, queue_time, and hold_time fields to the call
schema and GET /calls/{id} example response, matching the public API
changes shipped in intercom/intercom PR #506158.

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
@AAnkudovich AAnkudovich self-assigned this May 7, 2026
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