docs: consolidated Microsoft Teams outreach + conversation docs

integrations/popular-integrations/microsoft-teams.mdx

@@ -171,6 +171,22 @@ The Relevance AI app is available on the Microsoft Teams marketplace. Users can
 
 <Tip>Set tool permissions to "approval mode" initially so your agent asks before sending messages. Switch to autopilot once you're confident.</Tip>
 
+### Advanced trigger settings
+
+#### Outreach replies only
+
+Enable this toggle to restrict the agent to responding only to replies to messages it previously sent in the channel, rather than all new messages.
+
+This is useful for outreach workflows where the agent sends messages to users and needs to follow up only with those who respond. Rather than monitoring all channel activity, the agent stays focused on conversations it initiated.
+
+**To enable:**
+1. Open your Microsoft Teams trigger settings
+2. Locate the **Outreach replies only** toggle
+3. Toggle it on
+4. Save your configuration
+
+When enabled, the trigger subtitle changes to **"On replies to outreach messages"**. The agent triggers only when a user replies to a message the agent itself sent — new messages posted by other users will not activate it.
+
 ### How triggered conversations work
 
 Once a trigger fires, the agent responds directly inside Teams with the following capabilities:
@@ -180,7 +196,7 @@ Once a trigger fires, the agent responds directly inside Teams with the followin
     Agent replies are threaded in the channel. Conversation threads stay active for 30 minutes.
   </Card>
   <Card title="Adaptive Cards" icon="table-layout">
-    Responses are delivered as Microsoft Adaptive Cards — rich, interactive messages inside Teams.
+    Responses are delivered as Microsoft Adaptive Cards — rich, interactive messages inside Teams. Each card includes a text input and a **Send** button that users click to reply, continuing the conversation without needing to @mention the bot again.
   </Card>
   <Card title="Typing indicator" icon="ellipsis">
     Teams displays a typing indicator while the agent is processing a response.
@@ -189,7 +205,7 @@ Once a trigger fires, the agent responds directly inside Teams with the followin
     Agents can receive and process inline images, pasted screenshots, and uploaded files (PDFs, documents, images) from Teams conversations.
   </Card>
   <Card title="Proactive messages" icon="paper-plane">
-    Agents can send direct messages to users without the user initiating first.
+    Agents can proactively initiate conversations in Teams DMs without waiting for user input first. Context is maintained across the full conversation, enabling back-and-forth exchanges after the initial outreach.
   </Card>
   <Card title="Workforce triggers" icon="users-gear">
     Teams messages can trigger an entire workforce, not just an individual agent.