docs: consolidated Microsoft Teams outreach + conversation docs#657
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jordanc-relevanceai wants to merge 5 commits into
Draft
docs: consolidated Microsoft Teams outreach + conversation docs#657jordanc-relevanceai wants to merge 5 commits into
jordanc-relevanceai wants to merge 5 commits into
Conversation
… for Teams Document new capabilities in the Microsoft Teams integration: two-way conversation flow via the Send button in Adaptive Cards, proactive DM conversations with context maintained across exchanges, and the new outreach-only trigger mode that limits responses to agent-initiated threads. Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
…icrosoft Teams Adds a new 'Advanced trigger settings' section to the Microsoft Teams integration page documenting the 'Outreach replies only' toggle from PR #14979. Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
This was referenced Jun 3, 2026
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This PR consolidates 2 drafter PRs that both document Microsoft Teams trigger / conversation behavior and overlap heavily on the same page. Opened as draft for review before the source PRs are closed.
Source PRs (being closed in favor of this one)
Why consolidated
Both PRs edit
integrations/popular-integrations/microsoft-teams.mdxand both document the same outreach feature plus the Adaptive Card / two-way conversation flow. Shipped separately they produced duplicate, slightly contradictory sections on one page. Consolidating lets the page describe each behavior exactly once.Changes by source PR
#648 — TSP-1260
#646 — TSP-1258
Reconciliation note
Note
Verified: the two drafts described the outreach feature differently (#648 "toggle" vs #646 "trigger mode"). Confirmed against the code — it's a toggle ("Outreach replies only"), and the subtitle string "On replies to outreach messages" is exact (product PR #14979;
triggerSubtitles.ts). #648's wording, kept here, is correct.