chore: standardize issue reporting form

.github/ISSUE_TEMPLATE/config.yml

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+blank_issues_enabled: false
+contact_links:
+  - name: Rive Documentation
+    url: https://rive.app/docs/runtimes/react-native/react-native
+    about: Please refer to the Rive documentation for feature use, supported versions, and troubleshooting steps before submitting an issue.
+  - name: Rive Community Support
+    url: https://community.rive.app/
+    about: For general questions and answers, please use the Rive Community.

.github/ISSUE_TEMPLATE/runtime-issue-template.yml

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+name: Problem with the Rive React Native Runtime
+description: Report a bug or unexpected behavior in the Rive React Native runtime.
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Thanks for using Rive! Before filing an issue, please:
+        - Confirm the issue is still present in the latest version: `npm install rive-react-native@latest` or `yarn add rive-react-native@latest`
+        - Ensure the issue is related to `rive-react-native` and not the new Rive React Native runtime, `@rive-app/react-native` (built with Nitro)
+        - Check the [Rive documentation](https://rive.app/docs/runtimes/react-native/react-native)
+        - Search for help on the [Rive community forums](https://community.rive.app/)
+
+  - type: checkboxes
+    id: preflight
+    attributes:
+      label: Submission checklist
+      options:
+        - label: I have confirmed the issue is present in the latest version of `rive-react-native`
+          required: true
+        - label: I have searched the documentation and forums and could not find an answer
+          required: true
+        - label: I have searched existing issues and this is not a duplicate
+          required: true
+
+  - type: textarea
+    id: description
+    attributes:
+      label: Description
+      description: What issue are you running into? What's your expected behavior? Please include a full stack trace if one is available.
+      placeholder: Describe the issue you're experiencing
+    validations:
+      required: true
+
+  - type: input
+    id: rive_version_working
+    attributes:
+      label: Previous working version
+      description: Has this ever worked before? If so, which version was it working on?
+
+  - type: textarea
+    id: repro-description
+    attributes:
+      label: Reproduction steps / code
+      description: |
+        Please provide the most **minimal reproduction** you can. Paste a code snippet if the problem is small enough. Or share a link to a minimal GitHub repository that reproduces the issue.
+
+        Alternatively, you can upload a .zip of your reproduction in the next question.
+      placeholder: |
+        ```tsx
+        // paste your code here
+        ```
+
+  - type: upload
+    id: repro-files
+    attributes:
+      label: Upload your reproduction files / stack trace
+      description: |
+        If your reproduction is more complex, you can upload a .zip of your project.
+        Include a file with your stack trace if available as well if you cannot provide it above.
+        Please make sure to include a `README` with instructions on how to run the reproduction.
+
+  - type: upload
+    id: riv_file
+    attributes:
+      label: Source `.riv` / `.rev` file
+      description: |
+        If you are able, attaching the runtime-exported `.riv` file (and ideally the source `.rev` backup) is immensely helpful for reproducing and fixing the issue quickly.
+
+        Note: Use a ZIP archive to upload `.riv`/`.rev` files (GitHub only supports certain file types). You can also share files privately at support@rive.app.
+    validations:
+      required: false
+
+  - type: upload
+    id: screenshots
+    attributes:
+      label: Screenshots / video
+      description: If applicable, add screenshots or a screen recording to help explain the problem.
+    validations:
+      required: false
+
+  - type: input
+    id: rive_rn_version
+    attributes:
+      label: "`rive-react-native` version"
+      description: Which version of `rive-react-native` are you using?
+      placeholder: "e.g. 9.8.3"
+    validations:
+      required: true
+
+  - type: dropdown
+    id: platform
+    attributes:
+      label: Platform
+      description: Which platform(s) are you experiencing this issue on?
+      options:
+        - iOS only
+        - Android only
+        - Both iOS and Android
+    validations:
+      required: true
+
+  - type: input
+    id: rn_version
+    attributes:
+      label: React Native version
+      description: Which version of React Native are you using? You can find this in your `package.json`.
+      placeholder: "e.g. 0.76.0"
+    validations:
+      required: true
+
+  - type: dropdown
+    id: expo_setup
+    attributes:
+      label: Expo setup
+      description: Are you using Expo?
+      options:
+        - Not using Expo (bare React Native)
+        - Expo Go
+        - Expo Dev Client
+        - Expo prebuild
+    validations:
+      required: true
+
+  - type: input
+    id: expo_sdk_version
+    attributes:
+      label: Expo SDK version
+      description: If you are using Expo, which SDK version are you using?
+      placeholder: "e.g. 52.0.0"
+
+  - type: textarea
+    id: rn_info
+    attributes:
+      label: React Native environment info
+      description: Paste the output of `npx react-native info` here.
+      placeholder: |
+        ```
+        paste output here
+        ```
+
+  - type: input
+    id: device
+    attributes:
+      label: Device
+      placeholder: "e.g. iPhone 15 Pro, Pixel 7, Android Emulator, iOS Simulator"
+    validations:
+      required: true
+
+  - type: input
+    id: os_version
+    attributes:
+      label: OS version
+      placeholder: "e.g. iOS 17.4, Android 14"
+    validations:
+      required: true
+
+  - type: textarea
+    id: additional_context
+    attributes:
+      label: Additional context
+      description: Any other context about the problem (navigation libraries, Metro config, native module conflicts, frequency of occurrence, etc.).
+    validations:
+      required: false