[IMP] mail: fine-tune call debrief design#5161
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This commit introduces a unified way to store and visualize post-call artifacts (call recordings). It also lays the groundwork for introducing transcripts, primarily for Discuss and VoIP. CALL ARTIFACT - What is that? --- A call.artifact represents a discrete "product" of a call. For example, it can be a call's recording or a call transcription. Each artifact acts as a thin metadata layer (start_ms, end_ms, source) for a maximum of one ir.attachment. This keeps the generic ir.attachment table lean while allowing us to store the complex, multi-segment timing metadata required for chunked playback and AI transcription pipelines. RECORDING STORAGE --- Odoo's infrastructure is not designed for the mass storage of media. Even though a single recording's size is negligible, VoIP systems are expected to generate a massive number of them. Therefore, the persistent call recording feature will ONLY be available when the cloud storage module is installed and configured, allowing media to be offloaded to providers like S3 or GCS. Note: Transient recordings used for transcriptions are not bound by this requirement. (Check out the enterprise commit for more details.) CALL DEBRIEF - New UI Media Player --- The presentation of the artifacts is realized with the Call Debrief Widget - a new field widget. It provides a modern synchronized player supporting audio/video recordings (with support for synchronized transcripts), drag-to-seek functionality, keyboard shortcuts with live feedback, and variable playback rates. task-5153790
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This PR targets the un-managed branch odoo-dev/odoo:master-call_debrief-pian, it needs to be retargeted before it can be merged. |
This commit redesigns the call debrief field to make it more user-friendly and intuitive, while also improving its usability on mobile devices. task-6119464
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This commit redesigns the call debrief field to make it more
user-friendly and intuitive, while also improving its usability on
mobile devices.
task-6119464
Requires: