Update from code changes: document assistant contact form opt-out#6417
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mintlify[bot] wants to merge 3 commits into
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Update from code changes: document assistant contact form opt-out#6417mintlify[bot] wants to merge 3 commits into
mintlify[bot] wants to merge 3 commits into
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Update from code changes updated this PR. No docs changes made in this update Source PRs
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Update from code changes updated this PR. No docs changes made in this update Source PRs
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Summary
Documents the new option to disable the assistant's in-chat contact form for support questions so deflection routes users to your support email instead. Sales questions continue to use the in-chat form when a sales email is configured.
Changes
assistant/configure.mdxdescribing the Show contact form setting, its default (on), what happens when disabled, and that sales questions still use the form.Context
Customers can now opt out of the inline contact form for support. When disabled, the assistant directs users to the configured support email in plain text rather than showing the form, while sales questions continue to render the form when a sales email is set. The dashboard toggle for this setting lives under Assistant → General → Response Handling.
Update history
assistant/configure.mdxand mirrored the change toes/,fr/, andzh/translations (documents https://github.com/mintlify/server/pull/6464).Note
Low Risk
Documentation-only updates with no application or configuration code changes.
Overview
Documents the Show contact form option under Response Handling in the assistant configure guide, so customers know they can turn off the in-chat form for support deflection.
The new copy explains that disabling the toggle sends users to the support email as plain text instead of showing the form, that sales deflection still uses the in-chat form when a sales address is set, and that the form stays enabled by default. The same paragraph was added to the Spanish, French, and Chinese
assistant/configure.mdxtranslations.Reviewed by Cursor Bugbot for commit 4d2cd72. Bugbot is set up for automated code reviews on this repo. Configure here.