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2 changes: 1 addition & 1 deletion es/advanced-support.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -40,7 +40,7 @@ Obtendrás un responsable de éxito del cliente (CSM) asignado que conozca a tu
**Lo que obtienes:**

- CSM asignado como tu contacto principal
- SLA de primera respuesta de 4 horas (9AM-5PM PST para clientes de EE. UU., 24 horas internacional)
- SLA de primera respuesta de 4 horas (9 AM-5 PM PST para clientes de EE. UU., 24 horas internacional)
- Canal de Slack dedicado
- Reuniones de seguimiento mensuales
- Revisiones trimestrales del negocio
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2 changes: 1 addition & 1 deletion zh/advanced-support.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -40,7 +40,7 @@ keywords: ["support", "CSM", "enterprise"]
**你将获得:**

- 指定 CSM 作为你的主要联络人
- 4 小时首次响应 SLA(美国客户为太平洋时间 9AM-5PM,国际客户为 24 小时内)
- 4 小时首次响应 SLA(美国客户为太平洋时间 9 AM-5 PM,国际客户为 24 小时内)
- 专属 Slack 频道
- 每月定期沟通
- 每季度业务回顾
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