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[CON-2776] feat(cloudtalk): Add read, write supported objects #447
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| Original file line number | Diff line number | Diff line change |
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| --- | ||
| title: "CloudTalk" | ||
| slug: "cloudtalk" | ||
| excerpt: "" | ||
| hidden: false | ||
| createdAt: "Sat Jan 10 2026 05:57:40 GMT+0000 (Coordinated Universal Time)" | ||
| updatedAt: "Sat Jan 10 2026 05:57:40 GMT+0000 (Coordinated Universal Time)" | ||
| --- | ||
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| ## What's Supported | ||
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| ### Supported Actions | ||
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| This connector supports: | ||
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| - [Read Action](/read-actions), including full historic backfill. Incremental read is supported only for `Calls` and `Activities`. Note that for all other objects, a full read of the CloudTalk instance will be done for each scheduled read. | ||
| - [Write Action](/write-actions). | ||
| - [Proxy Action](/proxy-actions), using the base URL `https://my.cloudtalk.io/api`. | ||
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| ### Supported Objects | ||
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| The CloudTalk connector supports writing to and reading from the following objects: | ||
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| - [Activity](https://developers.cloudtalk.io/reference/activity#tag/Contacts/paths/~1activity~1index.json/get) (`activity`) | ||
| - [Agent](https://developers.cloudtalk.io/reference/agents#tag/Agents) (`agents`) | ||
| - [Blacklist](https://developers.cloudtalk.io/reference/blacklist#tag/Other/paths/~1blacklist~1index.json/get) (`blacklist`) | ||
| - [Call](https://developers.cloudtalk.io/reference/calls#tag/Calls) (`calls`) | ||
| - [Campaign](https://developers.cloudtalk.io/reference/campaigns#tag/Campaigns) (`campaigns`) | ||
| - [Contact](https://developers.cloudtalk.io/reference/contacts#tag/Contacts) (`contacts`) | ||
| - [Group](https://developers.cloudtalk.io/reference/groups#tag/Groups) (`groups`) | ||
| - [Note](https://developers.cloudtalk.io/reference/notes#tag/Contacts/paths/~1notes~1index.json/get) (`notes`) | ||
| - [Number](https://developers.cloudtalk.io/reference/numbers#tag/Numbers) (`numbers`) | ||
| - [Tag](https://developers.cloudtalk.io/reference/tags#tag/Tags) (`tags`) | ||
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| ## Before You Get Started | ||
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| To integrate **CloudTalk** with **Ampersand**, you need your **Access Key ID** and **Access Key Secret**. To obtain these: | ||
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| 1. Log in to your [CloudTalk Dashboard](https://my.cloudtalk.io/login). | ||
| 2. Navigate to **Account** > **Settings** > **API Keys**. | ||
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Cobalt0s marked this conversation as resolved.
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| 3. Click **Add API Key** to generate a new pair of credentials. | ||
|  | ||
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| ## Using the connector | ||
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| This connector uses Basic Auth, which means that you do not need to set up a Provider App before getting started. (Provider apps are only required for providers that use OAuth2 Authorization Code grant type.) | ||
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| To start integrating with CloudTalk: | ||
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| - Create a manifest file like the [example](https://github.com/amp-labs/samples/blob/main/cloudtalk/amp.yaml). | ||
| - Deploy it using the [amp CLI](/cli/overview). | ||
| - If you are using Read Actions, create a [destination](/destinations). | ||
| - Embed the [InstallIntegration](/embeddable-ui-components#install-integration) UI component. The UI component will prompt the customer for their Access Key ID and Access Key Secret. | ||
| - Start using the connector! | ||
| - If your integration has [Read Actions](/read-actions), you'll start getting webhook messages. | ||
| - If your integration has [Write Actions](/write-actions), you can start making API calls to our Write API. | ||
| - If your integration has [Proxy Actions](/proxy-actions), you can start making Proxy API calls. | ||
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