GitHub - Syed8558/Smart-IT-Helpdesk-Chatbot: Smart IT helpdesk chatbot that retrieves the most relevant support ticket using NLP-based similarity techniques such as BM25, cosine similarity, and Euclidean distance.

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Chatbot.py		Chatbot.py

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Smart IT helpdesk chatbot that retrieves the most relevant support ticket using NLP-based similarity techniques such as BM25, cosine similarity, and Euclidean distance.

helpdesk chatbot cosine-similarity bm25 euclidean-distances it-support

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