DOCS-1781 - Document dashboard auto-refresh guardrails - #6983
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Adds the hidden tab pause and panel failure exclusion guardrails to the Auto Refresh section, plus a screenshot of the panel error state, and publishes a service release note announcing the change.
kimsauce
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Aug 4, 2026
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| #### Hidden tab pause | ||
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| When you switch away from a dashboard tab (browser tab or Bento tab) for longer than **10 minutes**, auto-refresh pauses automatically. Panels retain their last loaded state, so no data is lost. When you return to the tab, auto-refresh resumes automatically and no action is required. |
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"Bento tab" is an internal codename for Classic UI's in-app tabs — it doesn't appear anywhere else in the docs and won't mean anything to customers. This repo already distinguishes browser tabs (New UI) from in-app tabs (Classic UI) in sumo-logic-ui.md, so suggest reusing that language here, e.g.:
When you switch away from a dashboard tab (a browser tab in the New UI, or an in-app tab in Classic UI) for longer than 10 minutes, auto-refresh pauses automatically.
kimsauce
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Aug 4, 2026
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@JV0812 here's a cropped version of the img to save room (vertical space) |
Add context above the Hidden tab pause and Panel failure exclusion sections explaining the compute cost auto-refresh guardrails are designed to avoid, per SME feedback.
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Purpose of this pull request
This pull request documents the two new dashboard auto-refresh guardrails (hidden tab pause, panel failure exclusion) in the existing Auto Refresh section of
docs/dashboards/about.md, adds a screenshot of the panel failure exclusion error state, and publishes a service release note announcing the change.Select the type of change
Ticket (if applicable)
https://sumologic.atlassian.net/browse/DOCS-1781