Update submit-a-help-ticket.md

[lukegree382-glitch]

Description

Issue(s) fixed

Fixes #

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Checklist

• If this PR updates or adds documentation content that changes or adds technical meaning, it has received an approval from an engineer or DevRel from the relevant team.
• If this PR updates or adds documentation content, it has received an approval from a technical writer.

External contributor checklist

• I've read the contribution guidelines.
• I've created a new issue (or assigned myself to an existing issue) describing what this PR addresses.

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Note

Low Risk
Low risk documentation-only change, but it introduces a phone number and breaks the ordered list formatting, which could confuse readers.

Overview
Updates the “Submit a help ticket” doc by adding a phone number inline to the Help Center search instruction.

Also changes the ordered list numbering (step 2 becomes step 3), altering the rendered step sequence for submitting a support ticket.

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Suspicious phone number inserted into support documentation

High Severity

A phone number "Dial +1 (808) 301-6463" has been appended to the Help Center search instruction. MetaMask/Infura uses ticket-based support, not phone support. This looks like a social engineering attempt to redirect users to a potentially fraudulent phone number. Users seeking help could be tricked into calling this number and exposing sensitive information like wallet credentials.

 

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[lukegree382-glitch]

Metamask Support Number +1 808-301-6463