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Move mobile images out of service_management/ image folder #37578

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2acdc77
Remove unreferenced images from service_management/mobile/
estherk15 Jun 16, 2026
450332b
Move mobile images out of service_management/ image folder
estherk15 Jun 16, 2026
2065a05
Update image paths in translated content files
estherk15 Jun 16, 2026
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2 changes: 1 addition & 1 deletion content/en/getting_started/incident_management/_index.md
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Expand Up @@ -179,7 +179,7 @@ The [Datadog Mobile App][12], available on the [Apple App Store][13] and [Google

You can also declare and edit incidents and quickly communicate to your teams through integrations with Slack, Zoom, and many more.

{{< img src="service_management/mobile/iOS_Incident_V2.png" style="width:100%; background:none; border:none; box-shadow:none;" alt="Two views in the Datadog Mobile App: one showing an incidents list with high-level details about each incident, and one showing a detailed panel for a single incident">}}
{{< img src="incident_response/incident_management/iOS_Incident_V2.png" style="width:100%; background:none; border:none; box-shadow:none;" alt="Two views in the Datadog Mobile App: one showing an incidents list with high-level details about each incident, and one showing a detailed panel for a single incident">}}

## Further Reading

Expand Down
2 changes: 1 addition & 1 deletion content/en/incident_response/incident_management/_index.md
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Expand Up @@ -91,7 +91,7 @@ Incident search uses the same event-based [search syntax][33] as Logs and Event

You can also view your Incidents list from your mobile device home screen and manage/create incidents by downloading the [Datadog Mobile App][3], available on the [Apple App Store][4] and [Google Play Store][5].

{{< img src="service_management/mobile/iOS_Incident_V2.png" style="width:100%; background:none; border:none; box-shadow:none;" alt="Two views in the Datadog Mobile App: one showing an incidents list with high-level details about each incident, and one showing a detailed panel for a single incident">}}
{{< img src="incident_response/incident_management/iOS_Incident_V2.png" style="width:100%; background:none; border:none; box-shadow:none;" alt="Two views in the Datadog Mobile App: one showing an incidents list with high-level details about each incident, and one showing a detailed panel for a single incident">}}

## Describing the incident

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28 changes: 14 additions & 14 deletions content/en/incident_response/on-call/guides/configure-mobile-device-for-on-call.md
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Expand Up @@ -29,11 +29,11 @@ However, by default, the mobile app is not allowed to send you notifications. To

1. In the Datadog mobile app, navigate to **Settings** > **Notifications**.

{{< img src="service_management/mobile/ios_settings_may_2025.png" alt="Find the notification settings in the iOS version of Datadog's mobile app." style="width:35%;" >}}
{{< img src="mobile/push_notification/ios_settings_may_2025.png" alt="Find the notification settings in the iOS version of Datadog's mobile app." style="width:35%;" >}}

2. Enable the **Allow Notifications** toggle. If this is your first time enabling notifications, this opens up a permissions prompt. Grant permission, then touch **Enable Notifications** again to go to the iOS system settings.

{{< img src="service_management/mobile/ios_notification_may_2025.png" alt="Configure the system notification settings of your iOS device." style="width:100%;" >}}
{{< img src="mobile/push_notification/ios_notification_may_2025.png" alt="Configure the system notification settings of your iOS device." style="width:100%;" >}}

3. Within the iOS system settings, make sure you enable the **Allow Notifications** toggle. Datadog highly recommends you also enable the **Sound** and **Badges** toggles.

Expand All @@ -43,11 +43,11 @@ Make sure you grant the mobile app the necessary permissions.
{{% tab "Android" %}}
1. In the Datadog mobile app, navigate to **Settings** > **Notifications**.

{{< img src="service_management/mobile/android_settings_may_2025.png" alt="Find the notification settings in the Android version of Datadog's mobile app." style="width:35%;" >}}
{{< img src="mobile/push_notification/android_settings_may_2025.png" alt="Find the notification settings in the Android version of Datadog's mobile app." style="width:35%;" >}}

2. Enable the **Allow notifications** toggle. Datadog highly recommends you also enable **Sound and vibration** and **Show content on Lock screen**.

{{< img src="service_management/mobile/android_notification_may_2025.png" alt="Configure the system notification settings of your Android device." style="width:100%;" >}}
{{< img src="mobile/push_notification/android_notification_may_2025.png" alt="Configure the system notification settings of your Android device." style="width:100%;" >}}

{{% /tab %}}
{{< /tabs >}}
Expand All @@ -62,7 +62,7 @@ You can override your device's system volume and Do Not Disturb mode for both pu
{{< tabs >}}
{{% tab "iOS" %}}

{{< img src="service_management/mobile/ios_critical_may_2025.png" alt="Override your iOS device's system volume and do-not-disturb mode." style="width:100%;" >}}
{{< img src="mobile/push_notification/ios_critical_may_2025.png" alt="Override your iOS device's system volume and do-not-disturb mode." style="width:100%;" >}}

1. In the Datadog mobile app, navigate to **Settings** > **On-Call**.

Expand All @@ -77,21 +77,21 @@ You can override your device's system volume and Do Not Disturb mode for both pu
{{% /tab %}}
{{% tab "Android" %}}

{{< img src="service_management/mobile/android_critical_may_2025.png" alt="Override your Android device's system volume and Do Not Disturb mode." style="width:100%;" >}}
{{< img src="mobile/push_notification/android_critical_may_2025.png" alt="Override your Android device's system volume and Do Not Disturb mode." style="width:100%;" >}}

1. In the Datadog mobile app, navigate to **Settings** > **On-Call**.

{{< img src="service_management/mobile/android_allow_notification_may_2025.png" alt="Override your Android device's system volume and Do Not Disturb mode." style="width:100%;" >}}
{{< img src="mobile/push_notification/android_allow_notification_may_2025.png" alt="Override your Android device's system volume and Do Not Disturb mode." style="width:100%;" >}}

2. If notification permissions are missing, tap **Bypass Do Not Disturb** and enable **Allow notifications** in System Settings.

{{< img src="service_management/mobile/android_override_system_may_2025.png" alt="Override your Android device's system volume and Do Not Disturb mode." style="width:100%;" >}}
{{< img src="mobile/push_notification/android_override_system_may_2025.png" alt="Override your Android device's system volume and Do Not Disturb mode." style="width:100%;" >}}

3. Then tap **Bypass Do Not Disturb** and enable **Override Do Not Disturb** in System Settings for High Urgency On-Call.

**For Samsung:** Go to device **Settings** > **Notifications** > **Do Not Disturb** > **App notification** options. Select Datadog as an app that bypasses Do Not Disturb.

{{< img src="service_management/mobile/android_override_system_volume_may_2025.png" alt="Override your Android device's system volume and Do Not Disturb mode." style="width:100%;" >}}
{{< img src="mobile/push_notification/android_override_system_volume_may_2025.png" alt="Override your Android device's system volume and Do Not Disturb mode." style="width:100%;" >}}

4. In order to override system volume, tap the **Override system volume** and allow **Mode access** in System Settings to toggle on **Override system volume**.

Expand All @@ -115,7 +115,7 @@ For reliability, Datadog uses a rotating set of phone numbers to contact you. To
{{< tabs >}}
{{% tab "iOS" %}}

{{< img src="service_management/mobile/ios_sync_card_may_2025.png" alt="Override your iOS device's Do Not Disturb mode for SMS and voice calls" style="width:100%;" >}}
{{< img src="incident_response/on-call/guides/configure-mobile-device-for-on-call/ios_sync_card_may_2025.png" alt="Override your iOS device's Do Not Disturb mode for SMS and voice calls" style="width:100%;" >}}

1. In the Datadog mobile app, navigate to **Settings** > **Preferences** > **On-Call**.

Expand All @@ -130,7 +130,7 @@ For reliability, Datadog uses a rotating set of phone numbers to contact you. To

{{% tab "Android" %}}

{{< img src="service_management/mobile/android_sync_card_may_2025.png" alt="Override your Android device's do-not-disturb mode for SMS and voice calls" style="width:100%;" >}}
{{< img src="incident_response/on-call/guides/configure-mobile-device-for-on-call/android_sync_card_may_2025.png" alt="Override your Android device's do-not-disturb mode for SMS and voice calls" style="width:100%;" >}}

1. In the Datadog mobile app, navigate to **Settings** > **On-Call**.

Expand Down Expand Up @@ -172,7 +172,7 @@ You can customize your On-Call Page widgets by filtering on:
{{< tabs >}}
{{% tab "iOS" %}}

{{< img src="service_management/mobile/ios_shifts_widget_may_2025.png" alt="Configured home screen on-call shift widgets displayed on iOS screens" responsive="true" style="width:100%; background:none; border:none; box-shadow:none;">}}
{{< img src="mobile/widgets/ios_shifts_widget_may_2025.png" alt="Configured home screen on-call shift widgets displayed on iOS screens" responsive="true" style="width:100%; background:none; border:none; box-shadow:none;">}}

1. Long press on the widget to configure.
2. Tap **Edit Widget** to bring up the configuration screen.
Expand All @@ -183,7 +183,7 @@ You can customize your On-Call Page widgets by filtering on:
{{% /tab %}}
{{% tab "Android" %}}

{{< img src="service_management/mobile/android_shifts_widget_may_2025.png" alt="Configured home screen On-Call shift widgets displayed on Android screens" responsive="true" style="width:100%; background:none; border:none; box-shadow:none;">}}
{{< img src="mobile/widgets/android_shifts_widget_may_2025.png" alt="Configured home screen On-Call shift widgets displayed on Android screens" responsive="true" style="width:100%; background:none; border:none; box-shadow:none;">}}

1. Tap on the widget to configure.
2. Select the **Organization** and **Time Period** you would like to see your On-Call shifts for.
Expand All @@ -210,7 +210,7 @@ The On-Call lock screen widget displays your On-Call status. Lock screen widgets
## Troubleshooting
For help with troubleshooting, [contact Datadog support][2]. You can also send a message in the [Datadog public Slack][3] [#mobile-app][4] channel.

[1]: /service_management/mobile/?tab=ios
[1]: /mobile/?tab=ios
[2]: /help/
[3]: https://chat.datadoghq.com/
[4]: https://datadoghq.slack.com/archives/C0114D5EHNG
2 changes: 1 addition & 1 deletion content/en/incident_response/on-call/profile_settings.md
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Expand Up @@ -72,7 +72,7 @@ Under **Other Notifications**, you can opt to receive a **Shift reminder** befor
{{< partial name="whats-next/whats-next.html" >}}

[1]: https://app.datadoghq.com/on-call/profile
[2]: /service_management/mobile/?tab=ios
[2]: /mobile/?tab=ios
[3]: /mobile
[4]: /incident_response/on-call/guides/configure-mobile-device-for-on-call
[5]: /incident_response/on-call/routing_rules
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