Description:
There is a persistent, core workflow bug in how Tutor LMS handles notification emails when a course is set to Strict completion mode. This issue completely breaks basic LMS functionality (certificate delivery and instructor notifications) and has remained unresolved for 7 months.
Steps to Reproduce:
- Go to Tutor LMS settings and set Course Completion to Strict.
- Have a standard student user complete the course.
- Observe the automated emails dispatched to both the student and the instructor.
Expected Behavior (This is what correctly happens in "Flexible" mode):
- Student Email: Receives a course completion email that includes the link to download their certificate.
- Instructor Email: Receives an alert correctly stating that the student has completed the course.
Actual Behavior (The Bug in "Strict" mode):
- Student Email: Receives a course completion email, but the certificate link is completely missing.
- Instructor Email: Receives a notification incorrectly stating that the course creator completed the course, rather than the actual student.
Environment Context:
- Tutor LMS Pro Version: 3.9.2
- WordPress Version: 6.9.4
Impact & Feedback:
This is now a 7-month-old bug. I am an IT consultant and systems integrator, and I had fully intended to recommend Tutor LMS to my future clients. However, the lack of priority given to basic, core functionality bugs—like a student simply getting their certificate upon course completion—makes that impossible right now.
From an integrator's perspective, it appears that pushing out "shiny new features" is being prioritized over maintaining a stable, reliable core product. I cannot in good conscience deploy this to my clients or leave a favorable review until fundamental workflows like this are properly patched and maintained.
Please escalate this to the development team so it can finally be resolved.
Description:
There is a persistent, core workflow bug in how Tutor LMS handles notification emails when a course is set to Strict completion mode. This issue completely breaks basic LMS functionality (certificate delivery and instructor notifications) and has remained unresolved for 7 months.
Steps to Reproduce:
Expected Behavior (This is what correctly happens in "Flexible" mode):
Actual Behavior (The Bug in "Strict" mode):
Environment Context:
Impact & Feedback:
This is now a 7-month-old bug. I am an IT consultant and systems integrator, and I had fully intended to recommend Tutor LMS to my future clients. However, the lack of priority given to basic, core functionality bugs—like a student simply getting their certificate upon course completion—makes that impossible right now.
From an integrator's perspective, it appears that pushing out "shiny new features" is being prioritized over maintaining a stable, reliable core product. I cannot in good conscience deploy this to my clients or leave a favorable review until fundamental workflows like this are properly patched and maintained.
Please escalate this to the development team so it can finally be resolved.