Analytics is crashing in the background after updating from 4.3.0 to 4.10.1

[jacqueterrell]

After updating out version from 4.3.0 up to 4.10.1 we are now seeing a large number of devices that are crashing with this stacktrace

Fatal Exception: java.lang.IllegalAccessError: Interface androidx.lifecycle.FullLifecycleObserver implemented by class com.segment.analytics.AnalyticsActivityLifecycleCallbacks is inaccessible

Have you seen this behavior before? Also, here is the full stacktrace

Fatal Exception: java.lang.IllegalAccessError: Interface androidx.lifecycle.FullLifecycleObserver implemented by class com.segment.analytics.AnalyticsActivityLifecycleCallbacks is inaccessible (declaration of 'com.segment.analytics.AnalyticsActivityLifecycleCallbacks' appears in base.apk!classes3.dex)
       at com.segment.analytics.AnalyticsActivityLifecycleCallbacks$Builder.build(AnalyticsActivityLifecycleCallbacks.java:294)
       at com.segment.analytics.Analytics.<init>(Analytics.java:351)
       at com.segment.analytics.Analytics$Builder.build(Analytics.java:1507)
       at com.livesafemobile.nxtenterprise.analytics.SegmentAnalytics$Companion$start$1.onComplete(SegmentAnalytics.java:34)
       at com.google.android.gms.tasks.zzi.run(zzi.java:4)
       at android.os.Handler.handleCallback(Handler.java:938)
       at android.os.Handler.dispatchMessage(Handler.java:99)
       at com.google.android.gms.internal.tasks.zzb.dispatchMessage(zzb.java:6)
       at android.os.Looper.loopOnce(Looper.java:226)
       at android.os.Looper.loop(Looper.java:313)
       at android.app.ActivityThread.main(ActivityThread.java:8669)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:571)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1135)

[wenxi-zeng]

this is a new exception. first please update your sdk to the latest 4.10.4, since there is a known NPE in 4.10.1. if the exception still occurs, we will take a look.

[jacqueterrell]

Making the update, I'll keep you posted.