From be8a76b67c707251383a32c9cb6ea62f530ad990 Mon Sep 17 00:00:00 2001 From: "promptless[bot]" Date: Mon, 8 Jun 2026 22:36:30 +0000 Subject: [PATCH 1/9] Fix low balance threshold from 10 seconds to 30 minutes The documentation incorrectly stated that Runpod stops Pods when balance covers less than 10 seconds of runtime. The actual behavior is 30 minutes. --- accounts-billing/billing.mdx | 2 +- pods/pricing.mdx | 2 +- 2 files changed, 2 insertions(+), 2 deletions(-) diff --git a/accounts-billing/billing.mdx b/accounts-billing/billing.mdx index 397569bd..456f2390 100644 --- a/accounts-billing/billing.mdx +++ b/accounts-billing/billing.mdx @@ -22,7 +22,7 @@ You can view your current balance and recent transactions on the Billing page at Runpod monitors your account balance and takes protective action when funds run low: -- When your balance is projected to cover less than 10 seconds of remaining runtime, Runpod automatically stops all your Pods. +- When your balance is projected to cover less than 30 minutes of remaining runtime, Runpod automatically stops all your Pods. - Stopped Pods retain their volume storage, but you continue to accrue storage charges. - If your balance is completely depleted, Pods and their associated storage may be deleted. diff --git a/pods/pricing.mdx b/pods/pricing.mdx index 8fdb7924..64b901b9 100644 --- a/pods/pricing.mdx +++ b/pods/pricing.mdx @@ -56,7 +56,7 @@ Runpod is not designed for long-term cloud storage. Back up critical data to you ## Account limits -- **Minimum balance**: If your balance covers less than 10 seconds of remaining runtime, Runpod stops all Pods to preserve data volumes. Set up [automatic payments](https://www.console.runpod.io/user/billing) to avoid interruptions. +- **Minimum balance**: If your balance covers less than 30 minutes of remaining runtime, Runpod stops all Pods to preserve data volumes. Set up [automatic payments](https://www.console.runpod.io/user/billing) to avoid interruptions. - **Spend limit**: Default limit of \$80/hour across all resources. [Contact support](https://www.runpod.io/contact) to increase. ## Track your costs From f787d98ccc80eefdd30660502c3fbf000b76c6bd Mon Sep 17 00:00:00 2001 From: "promptless[bot]" Date: Tue, 9 Jun 2026 16:11:56 +0000 Subject: [PATCH 2/9] Remove specific time threshold from low-balance documentation The 30-minute threshold is being removed from the product, so the docs should use non-specific language about when Pods stop due to low balance. --- accounts-billing/billing.mdx | 2 +- pods/pricing.mdx | 2 +- 2 files changed, 2 insertions(+), 2 deletions(-) diff --git a/accounts-billing/billing.mdx b/accounts-billing/billing.mdx index 456f2390..5ab75e78 100644 --- a/accounts-billing/billing.mdx +++ b/accounts-billing/billing.mdx @@ -22,7 +22,7 @@ You can view your current balance and recent transactions on the Billing page at Runpod monitors your account balance and takes protective action when funds run low: -- When your balance is projected to cover less than 30 minutes of remaining runtime, Runpod automatically stops all your Pods. +- When your balance drops too low to sustain your current workloads, Runpod automatically stops all your Pods. - Stopped Pods retain their volume storage, but you continue to accrue storage charges. - If your balance is completely depleted, Pods and their associated storage may be deleted. diff --git a/pods/pricing.mdx b/pods/pricing.mdx index 64b901b9..5d987bfb 100644 --- a/pods/pricing.mdx +++ b/pods/pricing.mdx @@ -56,7 +56,7 @@ Runpod is not designed for long-term cloud storage. Back up critical data to you ## Account limits -- **Minimum balance**: If your balance covers less than 30 minutes of remaining runtime, Runpod stops all Pods to preserve data volumes. Set up [automatic payments](https://www.console.runpod.io/user/billing) to avoid interruptions. +- **Minimum balance**: If your balance drops too low to sustain your current workloads, Runpod stops all Pods to preserve data volumes. Set up [automatic payments](https://www.console.runpod.io/user/billing) to avoid interruptions. - **Spend limit**: Default limit of \$80/hour across all resources. [Contact support](https://www.runpod.io/contact) to increase. ## Track your costs From 1971f0218b6be68f4341d373c2ee0c0f753de174 Mon Sep 17 00:00:00 2001 From: "promptless[bot]" Date: Tue, 9 Jun 2026 19:15:36 +0000 Subject: [PATCH 3/9] Specify 25-minute low-balance threshold Update both billing and pricing pages to state the specific threshold at which Runpod stops Pods: when balance can no longer cover 25 minutes of current workloads. Replaces vague "drops too low" language with the confirmed threshold value. --- accounts-billing/billing.mdx | 2 +- pods/pricing.mdx | 2 +- 2 files changed, 2 insertions(+), 2 deletions(-) diff --git a/accounts-billing/billing.mdx b/accounts-billing/billing.mdx index 5ab75e78..d1113466 100644 --- a/accounts-billing/billing.mdx +++ b/accounts-billing/billing.mdx @@ -22,7 +22,7 @@ You can view your current balance and recent transactions on the Billing page at Runpod monitors your account balance and takes protective action when funds run low: -- When your balance drops too low to sustain your current workloads, Runpod automatically stops all your Pods. +- When your balance can no longer cover 25 minutes of your current workloads, Runpod automatically stops all your Pods. - Stopped Pods retain their volume storage, but you continue to accrue storage charges. - If your balance is completely depleted, Pods and their associated storage may be deleted. diff --git a/pods/pricing.mdx b/pods/pricing.mdx index 5d987bfb..cd4727f1 100644 --- a/pods/pricing.mdx +++ b/pods/pricing.mdx @@ -56,7 +56,7 @@ Runpod is not designed for long-term cloud storage. Back up critical data to you ## Account limits -- **Minimum balance**: If your balance drops too low to sustain your current workloads, Runpod stops all Pods to preserve data volumes. Set up [automatic payments](https://www.console.runpod.io/user/billing) to avoid interruptions. +- **Minimum balance**: If your balance can no longer cover 25 minutes of your current workloads, Runpod stops all Pods to preserve data volumes. Set up [automatic payments](https://www.console.runpod.io/user/billing) to avoid interruptions. - **Spend limit**: Default limit of \$80/hour across all resources. [Contact support](https://www.runpod.io/contact) to increase. ## Track your costs From 997ae3b706f1577b07e1bf50105b66bf8572d075 Mon Sep 17 00:00:00 2001 From: "promptless[bot]" Date: Tue, 9 Jun 2026 19:54:19 +0000 Subject: [PATCH 4/9] Remove specific threshold from low-balance documentation The exact threshold is still being determined by engineering, so removing the specific number to avoid documenting incorrect values. --- accounts-billing/billing.mdx | 2 +- pods/pricing.mdx | 2 +- 2 files changed, 2 insertions(+), 2 deletions(-) diff --git a/accounts-billing/billing.mdx b/accounts-billing/billing.mdx index d1113466..787f8c0a 100644 --- a/accounts-billing/billing.mdx +++ b/accounts-billing/billing.mdx @@ -22,7 +22,7 @@ You can view your current balance and recent transactions on the Billing page at Runpod monitors your account balance and takes protective action when funds run low: -- When your balance can no longer cover 25 minutes of your current workloads, Runpod automatically stops all your Pods. +- When your balance is projected to run out based on your current workloads, Runpod automatically stops all your Pods. - Stopped Pods retain their volume storage, but you continue to accrue storage charges. - If your balance is completely depleted, Pods and their associated storage may be deleted. diff --git a/pods/pricing.mdx b/pods/pricing.mdx index cd4727f1..477012e9 100644 --- a/pods/pricing.mdx +++ b/pods/pricing.mdx @@ -56,7 +56,7 @@ Runpod is not designed for long-term cloud storage. Back up critical data to you ## Account limits -- **Minimum balance**: If your balance can no longer cover 25 minutes of your current workloads, Runpod stops all Pods to preserve data volumes. Set up [automatic payments](https://www.console.runpod.io/user/billing) to avoid interruptions. +- **Minimum balance**: If your balance is projected to run out based on your current workloads, Runpod stops all Pods to preserve data volumes. Set up [automatic payments](https://www.console.runpod.io/user/billing) to avoid interruptions. - **Spend limit**: Default limit of \$80/hour across all resources. [Contact support](https://www.runpod.io/contact) to increase. ## Track your costs From 5ddef3407a935766a4380cf43885f8d331b09267 Mon Sep 17 00:00:00 2001 From: "promptless[bot]" Date: Tue, 9 Jun 2026 20:11:54 +0000 Subject: [PATCH 5/9] Simplify low-balance wording per user feedback Use simpler phrasing for low-balance behavior as requested: - billing.mdx: "When your balance runs low, RunPod automatically stops all your Pods." - pricing.mdx: "If your balance runs low, RunPod stops all Pods to preserve data volumes." --- accounts-billing/billing.mdx | 2 +- pods/pricing.mdx | 2 +- 2 files changed, 2 insertions(+), 2 deletions(-) diff --git a/accounts-billing/billing.mdx b/accounts-billing/billing.mdx index 787f8c0a..f2ed42a7 100644 --- a/accounts-billing/billing.mdx +++ b/accounts-billing/billing.mdx @@ -22,7 +22,7 @@ You can view your current balance and recent transactions on the Billing page at Runpod monitors your account balance and takes protective action when funds run low: -- When your balance is projected to run out based on your current workloads, Runpod automatically stops all your Pods. +- When your balance runs low, RunPod automatically stops all your Pods. - Stopped Pods retain their volume storage, but you continue to accrue storage charges. - If your balance is completely depleted, Pods and their associated storage may be deleted. diff --git a/pods/pricing.mdx b/pods/pricing.mdx index 477012e9..62399ca4 100644 --- a/pods/pricing.mdx +++ b/pods/pricing.mdx @@ -56,7 +56,7 @@ Runpod is not designed for long-term cloud storage. Back up critical data to you ## Account limits -- **Minimum balance**: If your balance is projected to run out based on your current workloads, Runpod stops all Pods to preserve data volumes. Set up [automatic payments](https://www.console.runpod.io/user/billing) to avoid interruptions. +- **Minimum balance**: If your balance runs low, RunPod stops all Pods to preserve data volumes. Set up [automatic payments](https://www.console.runpod.io/user/billing) to avoid interruptions. - **Spend limit**: Default limit of \$80/hour across all resources. [Contact support](https://www.runpod.io/contact) to increase. ## Track your costs From c56446cef1f9bf719c3e70d31bb71bfc48e43d48 Mon Sep 17 00:00:00 2001 From: "promptless[bot]" Date: Tue, 9 Jun 2026 20:13:56 +0000 Subject: [PATCH 6/9] Use user's exact wording for low-balance note Updated both billing.mdx and pricing.mdx to use the same Note callout with the user's requested text, using "Runpod" (lowercase 'p'). --- accounts-billing/billing.mdx | 7 +++---- pods/pricing.mdx | 5 ++++- 2 files changed, 7 insertions(+), 5 deletions(-) diff --git a/accounts-billing/billing.mdx b/accounts-billing/billing.mdx index f2ed42a7..65a0c626 100644 --- a/accounts-billing/billing.mdx +++ b/accounts-billing/billing.mdx @@ -22,13 +22,12 @@ You can view your current balance and recent transactions on the Billing page at Runpod monitors your account balance and takes protective action when funds run low: -- When your balance runs low, RunPod automatically stops all your Pods. - Stopped Pods retain their volume storage, but you continue to accrue storage charges. - If your balance is completely depleted, Pods and their associated storage may be deleted. - -Set up [automatic payments](#auto-pay) to avoid service interruptions. - + +If your account balance is insufficient to cover your remaining runtime, Runpod stops all Pods to preserve attached data volumes. We recommend enabling [Auto-pay](#auto-pay) to keep your balance up to date based on your hourly usage. + ### Auto-pay diff --git a/pods/pricing.mdx b/pods/pricing.mdx index 62399ca4..668049f9 100644 --- a/pods/pricing.mdx +++ b/pods/pricing.mdx @@ -56,7 +56,10 @@ Runpod is not designed for long-term cloud storage. Back up critical data to you ## Account limits -- **Minimum balance**: If your balance runs low, RunPod stops all Pods to preserve data volumes. Set up [automatic payments](https://www.console.runpod.io/user/billing) to avoid interruptions. + +If your account balance is insufficient to cover your remaining runtime, Runpod stops all Pods to preserve attached data volumes. We recommend enabling [Auto-pay](https://www.console.runpod.io/user/billing) to keep your balance up to date based on your hourly usage. + + - **Spend limit**: Default limit of \$80/hour across all resources. [Contact support](https://www.runpod.io/contact) to increase. ## Track your costs From b0f7e1fc7f46df6c6fc70c97a4eb6ff8fa3e4274 Mon Sep 17 00:00:00 2001 From: "promptless[bot]" Date: Tue, 9 Jun 2026 20:21:56 +0000 Subject: [PATCH 7/9] Update low-balance note with reviewer's requested wording Changed "If your account balance is insufficient" to "When your account balance is no longer sufficient" and simplified to "preserve data volumes" per reviewer feedback. --- accounts-billing/billing.mdx | 2 +- pods/pricing.mdx | 2 +- 2 files changed, 2 insertions(+), 2 deletions(-) diff --git a/accounts-billing/billing.mdx b/accounts-billing/billing.mdx index 65a0c626..0c18a792 100644 --- a/accounts-billing/billing.mdx +++ b/accounts-billing/billing.mdx @@ -26,7 +26,7 @@ Runpod monitors your account balance and takes protective action when funds run - If your balance is completely depleted, Pods and their associated storage may be deleted. -If your account balance is insufficient to cover your remaining runtime, Runpod stops all Pods to preserve attached data volumes. We recommend enabling [Auto-pay](#auto-pay) to keep your balance up to date based on your hourly usage. +When your account balance is no longer sufficient to cover your remaining runtime, Runpod stops all Pods to preserve data volumes. ### Auto-pay diff --git a/pods/pricing.mdx b/pods/pricing.mdx index 668049f9..8b2fa977 100644 --- a/pods/pricing.mdx +++ b/pods/pricing.mdx @@ -57,7 +57,7 @@ Runpod is not designed for long-term cloud storage. Back up critical data to you ## Account limits -If your account balance is insufficient to cover your remaining runtime, Runpod stops all Pods to preserve attached data volumes. We recommend enabling [Auto-pay](https://www.console.runpod.io/user/billing) to keep your balance up to date based on your hourly usage. +When your account balance is no longer sufficient to cover your remaining runtime, Runpod stops all Pods to preserve data volumes. - **Spend limit**: Default limit of \$80/hour across all resources. [Contact support](https://www.runpod.io/contact) to increase. From 54de4ec8d735b787a3400d00d9a55437a06f4bf8 Mon Sep 17 00:00:00 2001 From: "promptless[bot]" Date: Tue, 9 Jun 2026 20:31:36 +0000 Subject: [PATCH 8/9] Revert all changes to billing.mdx and pricing.mdx Per reviewer request, restoring these files to their original state from main. --- accounts-billing/billing.mdx | 7 ++++--- pods/pricing.mdx | 5 +---- 2 files changed, 5 insertions(+), 7 deletions(-) diff --git a/accounts-billing/billing.mdx b/accounts-billing/billing.mdx index 0c18a792..397569bd 100644 --- a/accounts-billing/billing.mdx +++ b/accounts-billing/billing.mdx @@ -22,12 +22,13 @@ You can view your current balance and recent transactions on the Billing page at Runpod monitors your account balance and takes protective action when funds run low: +- When your balance is projected to cover less than 10 seconds of remaining runtime, Runpod automatically stops all your Pods. - Stopped Pods retain their volume storage, but you continue to accrue storage charges. - If your balance is completely depleted, Pods and their associated storage may be deleted. - -When your account balance is no longer sufficient to cover your remaining runtime, Runpod stops all Pods to preserve data volumes. - + +Set up [automatic payments](#auto-pay) to avoid service interruptions. + ### Auto-pay diff --git a/pods/pricing.mdx b/pods/pricing.mdx index 8b2fa977..8fdb7924 100644 --- a/pods/pricing.mdx +++ b/pods/pricing.mdx @@ -56,10 +56,7 @@ Runpod is not designed for long-term cloud storage. Back up critical data to you ## Account limits - -When your account balance is no longer sufficient to cover your remaining runtime, Runpod stops all Pods to preserve data volumes. - - +- **Minimum balance**: If your balance covers less than 10 seconds of remaining runtime, Runpod stops all Pods to preserve data volumes. Set up [automatic payments](https://www.console.runpod.io/user/billing) to avoid interruptions. - **Spend limit**: Default limit of \$80/hour across all resources. [Contact support](https://www.runpod.io/contact) to increase. ## Track your costs From dda591329906152ee165401f6f02d01fa2ab91af Mon Sep 17 00:00:00 2001 From: "promptless[bot]" Date: Tue, 9 Jun 2026 20:41:06 +0000 Subject: [PATCH 9/9] Remove specific 10-second threshold from low-balance documentation Per reviewer feedback, changed wording from "cover less than 10 seconds of remaining runtime" to "no longer sufficient to cover your remaining runtime" to avoid specifying an implementation detail. --- accounts-billing/billing.mdx | 2 +- pods/pricing.mdx | 2 +- 2 files changed, 2 insertions(+), 2 deletions(-) diff --git a/accounts-billing/billing.mdx b/accounts-billing/billing.mdx index 397569bd..90fbe3f0 100644 --- a/accounts-billing/billing.mdx +++ b/accounts-billing/billing.mdx @@ -22,7 +22,7 @@ You can view your current balance and recent transactions on the Billing page at Runpod monitors your account balance and takes protective action when funds run low: -- When your balance is projected to cover less than 10 seconds of remaining runtime, Runpod automatically stops all your Pods. +- When your account balance is no longer sufficient to cover your remaining runtime, Runpod automatically stops all your Pods. - Stopped Pods retain their volume storage, but you continue to accrue storage charges. - If your balance is completely depleted, Pods and their associated storage may be deleted. diff --git a/pods/pricing.mdx b/pods/pricing.mdx index 8fdb7924..60d00604 100644 --- a/pods/pricing.mdx +++ b/pods/pricing.mdx @@ -56,7 +56,7 @@ Runpod is not designed for long-term cloud storage. Back up critical data to you ## Account limits -- **Minimum balance**: If your balance covers less than 10 seconds of remaining runtime, Runpod stops all Pods to preserve data volumes. Set up [automatic payments](https://www.console.runpod.io/user/billing) to avoid interruptions. +- **Minimum balance**: If your account balance is no longer sufficient to cover your remaining runtime, Runpod stops all Pods to preserve data volumes. Set up [automatic payments](https://www.console.runpod.io/user/billing) to avoid interruptions. - **Spend limit**: Default limit of \$80/hour across all resources. [Contact support](https://www.runpod.io/contact) to increase. ## Track your costs