This repository was archived by the owner on Dec 9, 2022. It is now read-only.
-
Notifications
You must be signed in to change notification settings - Fork 4
Expand file tree
/
Copy pathcall-charges
More file actions
224 lines (171 loc) · 7.67 KB
/
call-charges
File metadata and controls
224 lines (171 loc) · 7.67 KB
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
<div class="grid-row">
<div class="column-two-thirds">
<div class="gem-c-title
gem-c-title--margin-bottom-5">
<h1 class="gem-c-title__text ">
Call charges and phone numbers
</h1>
</div>
</div>
</div>
<div class="grid-row responsive-bottom-margin">
<div class="column-two-thirds">
<div class="gem-c-govspeak govuk-govspeak direction-ltr disable-youtube" data-module="govspeak">
<div class="summary">
<p>The cost of calling a phone number depends on the digits it starts with, your phone provider and whether you use a landline or mobile.</p>
</div>
<div role="note" aria-label="Information" class="application-notice info-notice">
<p>You may get free calls to some numbers as part of your call package. Check with your phone provider.</p>
</div>
<p>The costs below are approximate. Check with your phone provider to find out the actual cost, particularly if you’re calling from abroad. Calls from payphones can cost more.</p>
<div role="note" aria-label="Information" class="application-notice info-notice">
<p>This guide is also available <a href="/costau-galwadau">in Welsh (Cymraeg)</a>.</p>
</div>
<table>
<thead>
<tr>
<th>Number starts with</th>
<th>Description</th>
<th>Cost from landlines per minute (approximate)</th>
<th>Cost from mobiles per minute (approximate)</th>
</tr>
</thead>
<tbody>
<tr>
<td>01 <br></br> 02</td>
<td>Geographic numbers for specific parts of the UK</td>
<td>up to 13p</td>
<td>3p to 55p</td>
</tr>
<tr>
<td>03 <br></br> 0345</td>
<td>UK-wide numbers</td>
<td>up to 9p</td>
<td>3p to 55p</td>
</tr>
<tr>
<td>030</td>
<td>Not-for-profit organisations, charities and public bodies</td>
<td>up to 10p</td>
<td>3p to 40p</td>
</tr>
<tr>
<td>07</td>
<td>Mobile numbers</td>
<td>10p to 20p</td>
<td>3p to 55p</td>
</tr>
<tr>
<td>070</td>
<td>Personal or ‘follow me’ numbers regulated by the <a rel="external" href="http://psauthority.org.uk/">Phone-paid Services Authority</a>
</td>
<td>4p to £3.40 (plus a possible 51p per call)</td>
<td>30p to £2.50 (plus a possible 51p per call)</td>
</tr>
<tr>
<td>0800 <br></br> 0808</td>
<td>Freephone service</td>
<td>Free</td>
<td>Free</td>
</tr>
<tr>
<td>0843 <br></br> 0844 <br></br> 0845</td>
<td>Business rate numbers</td>
<td>up to 7p and your phone company’s <a rel="external" href="https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/advice/uk-calling">access charge</a>
</td>
<td>up to 7p and your phone company’s <a rel="external" href="https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/advice/uk-calling">access charge</a>
</td>
</tr>
<tr>
<td>0870 <br></br> 0871 <br></br>0872 <br></br>0873</td>
<td>Business rate numbers regulated by the <a rel="external" href="http://psauthority.org.uk/">Phone-paid Services Authority</a>
</td>
<td>up to 13p and your phone company’s <a rel="external" href="https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/advice/uk-calling">access charge</a>
</td>
<td>up to 13p and your phone company’s <a rel="external" href="https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/advice/uk-calling">access charge</a>
</td>
</tr>
<tr>
<td>09</td>
<td>Premium rate numbers regulated by the <a rel="external" href="http://psauthority.org.uk/">Phone-paid Services Authority</a>
</td>
<td>up to £3.60 and your phone company’s <a rel="external" href="https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/advice/uk-calling">access charge</a>, plus 5p to £6 per call</td>
<td>up to £3.60 and your phone company’s <a rel="external" href="https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/advice/uk-calling">access charge</a>, plus 5p to £6 per call</td>
</tr>
<tr>
<td>101</td>
<td>Police non-emergency number</td>
<td>15p per call</td>
<td>15p per call</td>
</tr>
<tr>
<td>105</td>
<td>UK-wide power cut helpline</td>
<td>Free</td>
<td>Free</td>
</tr>
<tr>
<td>111</td>
<td>Non-emergency medical advice</td>
<td>Free</td>
<td>Free</td>
</tr>
<tr>
<td>112</td>
<td>Emergency services</td>
<td>Free</td>
<td>Free</td>
</tr>
<tr>
<td>116</td>
<td>Freephone numbers</td>
<td>Free</td>
<td>Free</td>
</tr>
<tr>
<td>118</td>
<td>Directory enquiry numbers regulated by the <a rel="external" href="http://psauthority.org.uk/">Phone-paid Services Authority</a>
</td>
<td>up to £5 and your phone company’s <a rel="external" href="https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/advice/uk-calling">access charge</a>, plus possibly up to £6.98 per call</td>
<td>up to £5 and your phone company’s <a rel="external" href="https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/advice/uk-calling">access charge</a>, plus possibly up to £6.98 per call</td>
</tr>
<tr>
<td>999</td>
<td>Emergency services</td>
<td>Free</td>
<td>Free</td>
</tr>
</tbody>
</table>
<p>Get <a rel="external" href="https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint/billing">advice from Ofcom</a> if you have problems with call charges or phone bills.</p>
</div>
</div>
<div class="column-one-third">
<div class="gem-c-contextual-sidebar">
<div class="gem-c-related-navigation">
<h2 id="related-nav-related_items-2734a429" class="gem-c-related-navigation__main-heading" data-track-count="sidebarRelatedItemSection">
Related content
</h2>
<nav role="navigation" class="gem-c-related-navigation__nav-section" aria-labelledby="related-nav-related_items-2734a429" data-module="gem-toggle">
<ul class="gem-c-related-navigation__link-list" data-module="track-click">
<li class="gem-c-related-navigation__link"><a class="gem-c-related-navigation__section-link gem-c-related-navigation__section-link--sidebar gem-c-related-navigation__section-link--other" data-track-category="relatedLinkClicked" data-track-action="1.1 Related content" data-track-label="/consumer-protection-rights" data-track-options="{"dimension28":"1","dimension29":"Consumer rights"}" href="/consumer-protection-rights">Consumer rights</a></li>
</ul>
</nav>
</div>
</div>
</div>
</div>
<div class="grid-row">
<div class="column-two-thirds">
<div class="gem-c-contextual-footer">
<div class="gem-c-related-navigation">
<nav role="navigation" class="gem-c-related-navigation__nav-section" aria-labelledby="related-nav-topics-b36cfca4" data-module="gem-toggle">
<h2 id="related-nav-topics-b36cfca4" class="gem-c-related-navigation__sub-heading gem-c-related-navigation__sub-heading--footer" data-track-count="footerRelatedItemSection">Explore the topic</h2>
<ul class="gem-c-related-navigation__link-list" data-module="track-click">
<li class="gem-c-related-navigation__link"><a class="gem-c-related-navigation__section-link gem-c-related-navigation__section-link--footer" data-track-category="relatedLinkClicked" data-track-action="1.1 Explore the topic" data-track-label="/browse/citizenship/government" data-track-options="{"dimension28":"1","dimension29":"Living in the UK, government and democracy"}" href="/browse/citizenship/government">Living in the UK, government and democracy</a></li>
</ul>
</nav>
</div>
</div>
</div>
</div>