Some AirTags are visible and working correctly in Apple “Find My”, but OpenTagViewer / AirTag Exporter cannot export them and shows an error about a missing OwnedBeaconRecord.
`Device XXXXXX-XXXXX-XXXX-XXXX-XXXXXXXX had an OwnedBeacon file but no BeaconNamingRecord file could be matched for it. This device is being skipped.
Environment
- OpenTagViewer / AirTag Exporter version: 1.0.4
- macOS version: 14.1.1
- System type: macOS running inside a virtual machine (Proxmox)
- Apple ID: Logged in and active
- iCloud / Find My: Enabled
Expected Behavior
- All AirTags that are visible in Apple “Find My” should be listed and exportable in OpenTagViewer.
Actual Behavior
- AirTags are visible in Apple “Find My”
- OpenTagViewer lists the devices
- Some AirTags are skipped with the error above
-
Export is incomplete
Steps to Reproduce
- Run macOS 14.1.1 inside a Proxmox virtual machine
- Sign in with Apple ID
- Confirm AirTags are visible in Apple “Find My”
- Start OpenTagViewer / AirTag Exporter
- Attempt to export AirTags
- Error appears and affected devices are skipped
Troubleshooting Already Tried
- Logged out of Apple ID
- Logged back in to Apple ID
- Rebooted macOS VM
- No improvement
Additional Notes
- Issue might be related to missing or incomplete iCloud cache files inside a virtualized macOS environment
- Possibly BeaconNamingRecord files are not generated or synced correctly on macOS VMs`
Request for Help
- I would be very grateful for any tips or ideas on how to resolve this.
- If anyone has suggestions, logs to check, or things to try, I’m happy to test and report back.

Some AirTags are visible and working correctly in Apple “Find My”, but OpenTagViewer / AirTag Exporter cannot export them and shows an error about a missing OwnedBeaconRecord.
`Device XXXXXX-XXXXX-XXXX-XXXX-XXXXXXXX had an OwnedBeacon file but no BeaconNamingRecord file could be matched for it. This device is being skipped.
Environment
Expected Behavior
Actual Behavior
Steps to Reproduce
Troubleshooting Already Tried
Additional Notes
Request for Help