Credit card got declined

[alexszilagyi]

I was trying to purchase a license and I've got a decline. The credit card is valid and done major payments with him.

[tspicer]

Hi, thanks. We will take a look and see if there is an issue on the Stripe side.

[tspicer]

Hi, Stripe is saying "Payment declined by customer's bank". The bank returned the decline code "do_not_honor".

[alexszilagyi]

Hi, I will call to the bank and double check if something. I haven't received the 3D Secure screen. Will check with them and get back.

[alexszilagyi]

Hi, Can you let me know your e-mail address? I'd like to continue in private. I just got an e-mail notification with: Your recent payment of $79.99 was received on Nov 11 2020 for your plan.. Let me know.

[tspicer]

support at openbridge dot com