"attachments cannot be created or uploaded because this file is shared from another cloud" but there is no other cloud in use #7748
Description
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Describe the bug
I cannot add attachments to a card via the folder icon. The icon is greyed out and says "attachments cannot be created or uploaded because this file is shared from another cloud". Adding them via attachments tab however works with no problems and I can also display them in the description when typing /files.
This problem occurs for every user, doesn't matter whether it is a regular user or admin and even for the automatically generated personal card.
There's no external storage enabled and no other instance in use than this one.
To Reproduce
Steps to reproduce the behavior:
- Go to 'Deck'
- Click on 'Add Board' and enter Name
- Create new list and card
- Click on the three dots next to card and 'card details'
- Try to click on attachments folder icon
A clear and concise description of what you expected to happen.
I expect to be able to use the attachments button, since the card is created directly in the same nextcloud instance that I want to add the attachment in.
Screenshots
Client details:
- OS: [Windows]
- Browser [Firefox]
- Version [148.0.2]
- Device: [Desktop]
Server details
Operating system: Ubuntu 24.04.2 LTS
Web server: Apache/2.4.66 (Unix)
Database: PostgreSQL 17.7
PHP version: 8.3.29
Nextcloud version: 32.0.4
Where did you install Nextcloud from: Offical AIO Docker Image
Signing status:
Technical information
=====================
The following list covers which files have failed the integrity check. Please read
the previous linked documentation to learn more about the errors and how to fix
them.
Results
=======
- files_mindmap
- EXCEPTION
- OC\IntegrityCheck\Exceptions\InvalidSignatureException
- Certificate is not valid.
Raw output
==========
Array
(
[files_mindmap] => Array
(
[EXCEPTION] => Array
(
[class] => OC\IntegrityCheck\Exceptions\InvalidSignatureException
[message] => Certificate is not valid.
)
)
)
List of activated apps:
Enabled:
- activity: 5.0.0-dev.0
- admin_audit: 1.22.0
- assistant: 2.12.0
- bruteforcesettings: 5.0.0-dev.0
- circles: 32.0.0
- cloud_federation_api: 1.16.0
- collectives: 3.5.0
- comments: 1.22.0
- contacts: 8.3.1
- contactsinteraction: 1.13.1
- dashboard: 7.12.0
- dav: 1.34.2
- deck: 1.16.3
- drawio: 3.1.2
- external: 7.0.0
- federatedfilesharing: 1.22.0
- federation: 1.22.0
- files: 2.4.0
- files_accesscontrol: 3.0.2
- files_automatedtagging: 3.0.3
- files_bpm: 1.7.3
- files_downloadlimit: 5.0.0-dev.0
- files_linkeditor: 1.1.23
- files_pdfviewer: 5.0.0-dev.0
- files_reminders: 1.5.0
- files_retention: 3.0.0
- files_sharing: 1.24.1
- files_trashbin: 1.22.0
- files_versions: 1.25.0
- firstrunwizard: 5.0.0-dev.0
- flow_notifications: 3.0.0
- groupfolders: 20.1.10
- guests: 4.6.0
- integration_openai: 3.10.0
- logreader: 5.0.0-dev.0
- lookup_server_connector: 1.20.0
- nextcloud-aio: 0.8.0
- nextcloud_announcements: 4.0.0-dev.0
- notifications: 5.0.0-dev.0
- notify_push: 1.3.0
- oauth2: 1.20.0
- password_policy: 4.0.0-dev.0
- privacy: 4.0.0-dev.0
- profile: 1.1.0
- provisioning_api: 1.22.0
- recommendations: 5.0.0-dev.0
- related_resources: 3.0.0-dev.0
- richdocuments: 9.0.2
- serverinfo: 4.0.0-dev.0
- settings: 1.15.1
- sharebymail: 1.22.0
- spreed: 22.0.8
- support: 4.0.0-dev.0
- survey_client: 4.0.0-dev.0
- systemtags: 1.22.0
- text: 6.0.1
- theming: 2.7.0
- theming_customcss: 1.19.0
- twofactor_backupcodes: 1.21.0
- twofactor_totp: 14.0.0
- updatenotification: 1.22.0
- user_ldap: 1.23.0
- user_status: 1.12.0
- viewer: 5.0.0-dev.0
- weather_status: 1.12.0
- webhook_listeners: 1.3.0
- welcome: 1.4.0
- whiteboard: 1.5.5
- workflow_script: 3.0.0
- workflowengine: 2.14.0
Disabled:
- app_api: 32.0.0 (installed 5.0.2)
- calendar: 6.1.6 (installed 6.1.6)
- context_chat: 5.2.1 (installed 5.2.1)
- encryption: 2.20.0
- files_external: 1.24.0 (installed 1.23.0)
- files_inotify: 0.2.4
- files_mindmap: 0.0.33 (installed 0.0.33)
- group_everyone: 0.1.18 (installed 0.1.18)
- integration_excalidraw: 3.0.1 (installed 3.0.1)
- notes: 4.13.0 (installed 4.13.0)
- photos: 5.0.0-dev.1 (installed 4.0.0)
- suspicious_login: 10.0.0-dev.0
- tables: 1.0.3 (installed 1.0.3)
- tasks: 0.17.1 (installed 0.17.1)
- twofactor_nextcloud_notification: 6.0.0-dev.0
Nextcloud configuration:
{
"system": {
"one-click-instance": true,
"one-click-instance.user-limit": 100,
"memcache.local": "\\OC\\Memcache\\APCu",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"check_data_directory_permissions": false,
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"password": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"overwritehost": "XXXXXX",
"overwriteprotocol": "https",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"localhost",
"XXXXXX"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"version": "32.0.4.1",
"overwrite.cli.url": "https:\/\/XXXXXX\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"updatechecker": false,
"loglevel": 1,
"log_type": "file",
"logfile": "\/var\/www\/html\/data\/nextcloud.log",
"log_rotate_size": 10485760,
"log.condition": {
"apps": [
"admin_audit"
]
},
"preview_max_x": 2048,
"preview_max_y": 2048,
"jpeg_quality": 60,
"enabledPreviewProviders": {
"1": "OC\\Preview\\Image",
"2": "OC\\Preview\\MarkDown",
"3": "OC\\Preview\\MP3",
"4": "OC\\Preview\\TXT",
"5": "OC\\Preview\\OpenDocument",
"6": "OC\\Preview\\Movie",
"7": "OC\\Preview\\Krita",
"0": "OC\\Preview\\Imaginary",
"23": "OC\\Preview\\ImaginaryPDF"
},
"enable_previews": true,
"upgrade.disable-web": true,
"mail_smtpmode": "smtp",
"trashbin_retention_obligation": "auto, 30",
"versions_retention_obligation": "auto, 30",
"activity_expire_days": 30,
"simpleSignUpLink.shown": false,
"share_folder": "\/Shared",
"one-click-instance.link": "https:\/\/nextcloud.com\/all-in-one\/",
"upgrade.cli-upgrade-link": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/2726",
"updatedirectory": "\/nc-updater",
"maintenance_window_start": 100,
"allow_local_remote_servers": true,
"davstorage.request_timeout": 3600,
"documentation_url.server_logs": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/5425",
"htaccess.RewriteBase": "\/",
"dbpersistent": false,
"auth.bruteforce.protection.enabled": true,
"ratelimit.protection.enabled": true,
"files_external_allow_create_new_local": true,
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"preview_imaginary_url": "***REMOVED SENSITIVE VALUE***",
"preview_imaginary_key": "***REMOVED SENSITIVE VALUE***",
"mail_smtpsecure": "ssl",
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtpauth": true,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"skeletondirectory": "\/mnt\/ncdata\/skeleton",
"twofactor_enforced": "true",
"twofactor_enforced_groups": [],
"twofactor_enforced_excluded_groups": [
"XXXXX",
"XXXXX"
],
"activity_use_cached_mountpoints": true,
"ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
"forwarded_for_headers": [
"HTTP_X_FORWARDED_FOR",
"HTTP_X_REAL_IP"
],
"DOMAIN": "XXXXXX"
}
}
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory
Logs
Nextcloud log (data/nextcloud.log)
There seem to be no logs for this problem, since I cannot even click the button
Browser log
There seem to be no logs for this problem, since I cannot even click the button