error after new device [api] Unauthorized access attempt - make sure your GRAPHQL_PORT and API_TOKEN settings are correct

[mamekedi]

hi all (i m a newbie please help)
i get these error after a new decice cumming up
[api] Unauthorized access attempt - make sure your GRAPHQL_PORT and API_TOKEN settings are correct.
how to solve this please

[jokob-sk]

There might be a front end open on one of your devices with old settings/credentials (GRAPHQL_PORT and API_TOKEN setting) or a misconfiguration on a SYNC node https://github.com/netalertx/NetAlertX/tree/main/front/plugins/sync

[mamekedi]

Oké what can i do about it ?

[jokob-sk]

Close other sessions or refresh the cache in those sessions

[mamekedi]

How do you mean close other sessions

[severinsenf]

Force refresh your browser (shift & f5) and recycle netalertx gui.

[jokob-sk]

Releasing a fix prod image in ~1h -> Closing