diff --git a/descriptions/0/api.intercom.io.yaml b/descriptions/0/api.intercom.io.yaml index 130b8ed..a5bb52f 100644 --- a/descriptions/0/api.intercom.io.yaml +++ b/descriptions/0/api.intercom.io.yaml @@ -8526,6 +8526,7 @@ paths: has_more: false category: Customer is_shared: true + previous_ticket_state_id: '7490' schema: "$ref": "#/components/schemas/ticket" '400': @@ -22848,6 +22849,13 @@ components: type: boolean description: Whether or not the ticket is shared with the customer. example: true + previous_ticket_state_id: + type: string + nullable: true + description: The ID of the previous ticket state from the most recent state + change. Returns null if no state change history exists. Useful for tracking + state transitions for reporting and compliance. + example: '7493' ticket_deleted: title: Ticket Deleted type: object