Environment
SaaS (https://sentry.io/)
Steps to Reproduce
- Configure a Sentry alert rule to send notifications to a Slack channel
- Trigger the alert so a notification is posted to Slack
- View the Slack notification on an Android mobile device
Expected Result
The alert title (e.g., the issue name) should render as a clickable hyperlink to the Sentry issue, consistent with how it appears on Slack desktop.
Actual Result
On Slack mobile (Android), the alert title renders as plain text; not a clickable link. The same notification renders correctly as a hyperlink on Slack desktop. See images below:
Slack support team confirmed this is a known Slack mobile bug triggered when mrkdwn formatting (e.g., bold ...) is applied inside a link.
The current Sentry Slack message builders use the pattern <url|bold text> for alert titles. Slack's recommended workaround is to remove the inline formatting so the link uses <url|text> instead.
This affects issue alerts, metric alerts, incident alerts, and notification digests.
Product Area
Alerts
Link
No response
DSN
No response
Version
No response
Environment
SaaS (https://sentry.io/)
Steps to Reproduce
Expected Result
The alert title (e.g., the issue name) should render as a clickable hyperlink to the Sentry issue, consistent with how it appears on Slack desktop.
Actual Result
On Slack mobile (Android), the alert title renders as plain text; not a clickable link. The same notification renders correctly as a hyperlink on Slack desktop. See images below:
Slack support team confirmed this is a known Slack mobile bug triggered when mrkdwn formatting (e.g., bold ...) is applied inside a link.
The current Sentry Slack message builders use the pattern <url|bold text> for alert titles. Slack's recommended workaround is to remove the inline formatting so the link uses <url|text> instead.
This affects issue alerts, metric alerts, incident alerts, and notification digests.
Product Area
Alerts
Link
No response
DSN
No response
Version
No response