Shut down / suspend not working on Dell Inspiron 7437

[jgomer2001]

Installed OS 5.1.4 Hera on a Dell inspiron 7437, specs [here](https://www.notebookcheck.net/Review-Dell-Inspiron-14-7437-Notebook.107896.0.html
(Downloaded iso from elementary main page)
Chose to install elementary as my only OS and made installer format my whole disk with default options

Clicking on the poweroff button and then choosing shutdown or suspend simply does nothing. I have to power off my laptop via command line.

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[jeremypw]

Shutdown/suspend functions are not dummy - they work OK on my machine - but can be problematic on certain hardware. I have edited the description accordingly.

[jeremypw]

Seems others have had problems with Ubuntu 18.04 (upon which elementary is based) and Dell laptops. There are some suggested fixes here: https://www.dell.com/community/Linux-General/Suspend-resume-problems-on-Ubuntu-18-04/td-p/6072410. I am surprised shut-down is not working for you though.

[quequotion]

I've been having to shutdown by command line all year, and most of 2020 as well.

I don't think this is hardware-related; somehow the suspend and shutdown DBUS calls are getting lost or misfiring.

If I try to shutdown using the indicator several times, the computer eventually reboots.

Edit: kind of embarassing, part of the problem is that I have been using wingpanel with window managers other than Gala for so long, I missed that there is now a gala-dependent shutdown dialog (why not just use an ordinary dialog?) That does not explain, however, why making several attempts to shutdown with the menu eventually results in a reboot; that's just crazy.