[Feature Request] download attachment from Jira ticket via MCP

[tsani-pp]

Context: Verified API capabilities for fetching documents from Jira tickets using official Atlassian MCP server.

Key Findings:

1. Jira Epic Metadata - ✅ WORKING

   • Tool: mcp__atlassian__getJiraIssue
   • Successfully retrieves all epic fields, custom fields, and attachments metadata
   • Epic description contains embedded Confluence URLs

2. Confluence Pages - ✅ WORKING

   • Tool: mcp__atlassian__getConfluencePage
   • Returns full markdown content for all pages

3. Jira Attachments - ❌ NOT SUPPORTED

   • Status: Atlassian MCP server does NOT support attachment download
   • Verified: Searched official repository https://github.com/atlassian/atlassian-mcp-server
     • No related issues in issue tracker
     • README does not mention attachment functionality
   • Impact: Cannot auto-download CSV or MD files from Jira

[jaiechamsoft]

From my point of view this also affects images, which means that when you ask about what needs to be done in a Jira ticket, the AI is not able to get the UI images that are associated, which means the AI is not able to gather the full context to assess what is required to be done from a Jira ticket. This means that I need to use another MCP such as browsermcp to be able to get the full context related to a task. It would be great if this could be all in the one MCP

[messerm]

I agree with the use case of @jaiechamsoft. Full potential of AI as dev can only be used if all information are available. I had this capability with the on-premis solution of Atlassian which worked great. We switch to the cloud solution where I don't get PAT tokens and I have been put chains on with this move.
I cannot imagine that this takes much effort to expose as there must be a rest API for that.

[tallior]

Any news about this? this ability is integral to working with JIRA tickets. how come its missing ?

[BryceAmackerLE]

Agreed, this is a important feature for UI focused work in Jira tickets.

[ashir-amer-skydio]

This would be a great feature for us.

Giving the screenshot of a frontend bug is much easier than describing it. If the image data was available, our AI tools would be much more effective.

[maksimu]

Looking forward to update on this feature!

[guillaume86]

Sorry that will sound judgmental but the lack of reaction since Nov 3. (!) is a major red flag to me, especially at this time when things move so fast in this area... it just signals me I can't rely on Atlassian for decent AI tooling and I need to look elsewhere.

[ms-ati]

Hi Atlassian, access to attached files and images via MCP from both Cursor and Claude Code is an expectation that is failing to be met here. I'll try to escalate this to our rep. These are table-stakes features (see https://linear.app for example).

[maksimu]

Yeah, we are moving to linear because it has better APIs and Developers support (AI or Human engineer)

[ms-ati]

For folks who are Atlassian customers who need this, it may be a good idea to also add yourself as a Voter and Watcher on their internal jira issue:
https://jira.atlassian.com/browse/ECO-1265

[whollingsworth]

I want to echo the thoughts here about UI focused work. Having to change a workflow over something found in so many tickets is disappointing/frustrating.