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| 1 | +--- |
| 2 | +title: "CloudTalk" |
| 3 | +slug: "cloudtalk" |
| 4 | +excerpt: "" |
| 5 | +hidden: false |
| 6 | +createdAt: "Sat Jan 10 2026 05:57:40 GMT+0000 (Coordinated Universal Time)" |
| 7 | +updatedAt: "Sat Jan 10 2026 05:57:40 GMT+0000 (Coordinated Universal Time)" |
| 8 | +--- |
| 9 | + |
| 10 | +## What's Supported |
| 11 | + |
| 12 | +### Supported Action |
| 13 | + |
| 14 | +This connector supports: |
| 15 | + |
| 16 | +- [Read Action](/read-actions), including full historic backfill. Incremental read is supported only for Calls and Activities. Note that for all other objects, a full read of the CloudTalk instance will be done for each scheduled read. |
| 17 | +- [Write Action](/write-actions). |
| 18 | +- [Proxy Action](/proxy-actions), using the base URL `https://my.cloudtalk.io/api`. |
| 19 | + |
| 20 | +### Supported Object |
| 21 | + |
| 22 | +The CloudTalk connector supports writing to and reading from the following objects: |
| 23 | + |
| 24 | +- [Activity](https://developers.cloudtalk.io/reference/activity) (`activity`) |
| 25 | +- [Agent](https://developers.cloudtalk.io/reference/agents) (`agents`) |
| 26 | +- [Blacklist](https://developers.cloudtalk.io/reference/blacklist) (`blacklist`) |
| 27 | +- [Call](https://developers.cloudtalk.io/reference/calls) (`calls`) |
| 28 | +- [Campaign](https://developers.cloudtalk.io/reference/campaigns) (`campaigns`) |
| 29 | +- [Contact](https://developers.cloudtalk.io/reference/contacts) (`contacts`) |
| 30 | +- [Group](https://developers.cloudtalk.io/reference/groups) (`groups`) |
| 31 | +- [Note](https://developers.cloudtalk.io/reference/notes) (`notes`) |
| 32 | +- [Number](https://developers.cloudtalk.io/reference/numbers) (`numbers`) |
| 33 | +- [Tag](https://developers.cloudtalk.io/reference/tags) (`tags`) |
| 34 | + |
| 35 | +## Before You Get Started |
| 36 | + |
| 37 | +To integrate **CloudTalk** with **Ampersand**, you need your **Access Key ID** and **Access Key Secret**. To obtain these: |
| 38 | + |
| 39 | +1. Log in to your [CloudTalk Dashboard](https://my.cloudtalk.io/login). |
| 40 | +2. Navigate to **Account** > **Settings** > **API Keys**. |
| 41 | +3. Click **Add API Key** to generate a new pair of credentials. |
| 42 | + |
| 43 | +## Add Your CloudTalk App Info to Ampersand |
| 44 | + |
| 45 | +Once you have your CloudTalk API credentials, you can connect it with Ampersand: |
| 46 | + |
| 47 | +1. Log in to your [Ampersand Dashboard](https://dashboard.withampersand.com). |
| 48 | + |
| 49 | +2. Select the project where you want to create a _CloudTalk_ integration. |
| 50 | + |
| 51 | +3. Select **Provider Apps**. |
| 52 | + |
| 53 | +4. Select _CloudTalk_ from the **Provider** list. |
| 54 | + |
| 55 | +5. Enter the **Access Key ID** in the **API Key** field and the **Access Key Secret** in the **API Secret** field. |
| 56 | + |
| 57 | +6. Click **Save Changes**. |
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