Skip to content

Commit 1c6f2ff

Browse files
committed
docs: added CloudTalk provider guide with actions and usage details
1 parent 7fd181a commit 1c6f2ff

2 files changed

Lines changed: 58 additions & 0 deletions

File tree

src/docs.json

Lines changed: 1 addition & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -108,6 +108,7 @@
108108
"provider-guides/clariCopilot",
109109
"provider-guides/clickup",
110110
"provider-guides/close",
111+
"provider-guides/cloudtalk",
111112
"provider-guides/coda",
112113
"provider-guides/constantContact",
113114
"provider-guides/copper",

src/provider-guides/cloudtalk.mdx

Lines changed: 57 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -0,0 +1,57 @@
1+
---
2+
title: "CloudTalk"
3+
slug: "cloudtalk"
4+
excerpt: ""
5+
hidden: false
6+
createdAt: "Sat Jan 10 2026 05:57:40 GMT+0000 (Coordinated Universal Time)"
7+
updatedAt: "Sat Jan 10 2026 05:57:40 GMT+0000 (Coordinated Universal Time)"
8+
---
9+
10+
## What's Supported
11+
12+
### Supported Action
13+
14+
This connector supports:
15+
16+
- [Read Action](/read-actions), including full historic backfill. Incremental read is supported only for Calls and Activities. Note that for all other objects, a full read of the CloudTalk instance will be done for each scheduled read.
17+
- [Write Action](/write-actions).
18+
- [Proxy Action](/proxy-actions), using the base URL `https://my.cloudtalk.io/api`.
19+
20+
### Supported Object
21+
22+
The CloudTalk connector supports writing to and reading from the following objects:
23+
24+
- [Activity](https://developers.cloudtalk.io/reference/activity) (`activity`)
25+
- [Agent](https://developers.cloudtalk.io/reference/agents) (`agents`)
26+
- [Blacklist](https://developers.cloudtalk.io/reference/blacklist) (`blacklist`)
27+
- [Call](https://developers.cloudtalk.io/reference/calls) (`calls`)
28+
- [Campaign](https://developers.cloudtalk.io/reference/campaigns) (`campaigns`)
29+
- [Contact](https://developers.cloudtalk.io/reference/contacts) (`contacts`)
30+
- [Group](https://developers.cloudtalk.io/reference/groups) (`groups`)
31+
- [Note](https://developers.cloudtalk.io/reference/notes) (`notes`)
32+
- [Number](https://developers.cloudtalk.io/reference/numbers) (`numbers`)
33+
- [Tag](https://developers.cloudtalk.io/reference/tags) (`tags`)
34+
35+
## Before You Get Started
36+
37+
To integrate **CloudTalk** with **Ampersand**, you need your **Access Key ID** and **Access Key Secret**. To obtain these:
38+
39+
1. Log in to your [CloudTalk Dashboard](https://my.cloudtalk.io/login).
40+
2. Navigate to **Account** > **Settings** > **API Keys**.
41+
3. Click **Add API Key** to generate a new pair of credentials.
42+
43+
## Add Your CloudTalk App Info to Ampersand
44+
45+
Once you have your CloudTalk API credentials, you can connect it with Ampersand:
46+
47+
1. Log in to your [Ampersand Dashboard](https://dashboard.withampersand.com).
48+
49+
2. Select the project where you want to create a _CloudTalk_ integration.
50+
51+
3. Select **Provider Apps**.
52+
53+
4. Select _CloudTalk_ from the **Provider** list.
54+
55+
5. Enter the **Access Key ID** in the **API Key** field and the **Access Key Secret** in the **API Secret** field.
56+
57+
6. Click **Save Changes**.

0 commit comments

Comments
 (0)