USER ISSUE: Unable to complete purchase of eco credits in game OR on web

[Ephasius]

User Id: (b7a86c83-3669-4b7c-7754-08dcc2f971c4)
Version: 0.12.0.7 beta release-979

Steps to Reproduce:
In game, open marketplace and attempt to buy credits. Steam asks for approval then send you back to compelte the transaction.. which does nothing. It just hangs.

On the website, clicking to add credits also just hangs and appears to do nothing. Appears entire payment system is out for the count.

Expected behavior:
Completed the transaction

Actual behavior:
Does nothing at all

Do you have mods installed? Does the issue happen when no mods are installed?:
Yes but also happens from the web site.

**Please provide log files. Instruction is here https://github.com/StrangeLoopGames/EcoIssues/wiki/Getting-the-Eco-game-log-file

[Daniel-Magulado]

Hi @Ephasius

Thank you for submitting this bug report.
May I request uploading the game log?
If possible, please try to perform the purchase again.
Then upload here the game log.
Would also be great if you could add a video.

Thank you.

[D3nnis3n]

For purchasing on the website please make sure you have no ad / network or script blockers and try a different browser.

You should see this:

Both payment systems are independant, hence it is rather unlikely for there to be an issue on our side. If nothing of that helps for the website, please provide the output of the development console of your browser. (Activate it before clicking to purchase)