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💊 PillBuddy – Medicine Sharing & Redistribution Platform

Title

PillBuddy – A Platform to Redistribute Unused Medicines to Those in Need

Problem Statement

Every year, large amounts of medicines remain unused in homes, hospitals, and clinics. These medicines are often discarded, leading to wastage and environmental harm, while low-income communities in developing regions struggle to access essential drugs. There is no streamlined, trustworthy mechanism to collect, validate, and redistribute unused but safe medicines to those who need them.

Proposed Solution

PillBuddy aims to create a secure and transparent medicine-sharing ecosystem powered by ServiceNow.
The platform connects medicine donors (individuals or pharmacies) with verified NGOs and health centers who can redistribute safe, unexpired medicines.

Key Features

  • 🩺 Medicine Listing Portal: Donors list available medicines with expiry, quantity, and packaging details.
  • 🔍 Verification Workflow: Local health volunteers or partner NGOs verify donations using approval flows.
  • 📦 Matching & Fulfillment: The system matches requests from recipients with available medicines based on location and category.
  • 📊 Donation Tracking: Full audit trail from donor → verifier → receiver to ensure compliance and transparency.
  • ⚖️ Analytics Dashboard: Displays metrics on waste reduced, beneficiaries reached, and active donors.

Social Impact

  • Reduces pharmaceutical waste and supports sustainable healthcare.
  • Improves access to essential medicines in under-served communities.
  • Builds a socially responsible ecosystem through digital transparency.

Technical Approach (ServiceNow Use)

  • Use Flow Designer for multi-level donation verification and assignment.
  • Use App Engine Studio or Custom Tables to manage medicine inventory and requests.
  • Implement Service Portal / UI Builder for donor and NGO interfaces.
  • Integrate with Maps API for location-based matching and logistics coordination.
  • Include optional email/SMS notifications for approvals and collection reminders.