diff --git a/components/CustomerCaseStudy.js b/components/CustomerCaseStudy.js
new file mode 100644
index 0000000..4a7af83
--- /dev/null
+++ b/components/CustomerCaseStudy.js
@@ -0,0 +1,59 @@
+import Link from 'next/link'
+
+import { ABRICH_RVU_AUDIT_CASE } from '../data/customerCaseStudies'
+
+export default function CustomerCaseStudy() {
+    const customerCase = ABRICH_RVU_AUDIT_CASE
+
+    return (
+        <section
+            className="border-b border-hairline bg-ground px-5 py-16 md:py-24"
+            data-testid="customer-case-study"
+        >
+            <div className="mx-auto max-w-5xl">
+                <div className="grid gap-8 rounded-2xl border border-hairline bg-panel p-6 shadow-[0_12px_40px_rgba(35,40,31,0.06)] md:grid-cols-[0.9fr_1.1fr] md:p-10">
+                    <div>
+                        <p className="eyebrow">Customer result</p>
+                        <h2 className="mt-3 font-display text-2xl font-semibold tracking-tight text-ink md:text-3xl">
+                            {customerCase.title}
+                        </h2>
+                        <p className="mt-4 text-base leading-relaxed text-ink-2">
+                            {customerCase.summary}
+                        </p>
+                        <p className="mt-5 text-sm leading-relaxed text-ink-3">
+                            <span className="font-semibold text-ink">
+                                {customerCase.customer.name}
+                            </span>
+                            <br />
+                            {customerCase.customer.role}
+                            <br />
+                            {customerCase.customer.organization}
+                        </p>
+                        <Link
+                            href={`/customers/${customerCase.slug}`}
+                            className="btn-ink mt-7 inline-block"
+                        >
+                            Read the case study
+                        </Link>
+                    </div>
+
+                    <div className="grid content-start gap-3 sm:grid-cols-3 md:grid-cols-1">
+                        {customerCase.results.map((result) => (
+                            <div
+                                key={result.label}
+                                className="rounded-xl border border-hairline bg-ground p-5"
+                            >
+                                <p className="font-display text-2xl font-semibold tracking-tight text-ink">
+                                    {result.value}
+                                </p>
+                                <p className="mt-1 text-sm leading-relaxed text-ink-2">
+                                    {result.label}
+                                </p>
+                            </div>
+                        ))}
+                    </div>
+                </div>
+            </div>
+        </section>
+    )
+}
diff --git a/components/NavHeader.js b/components/NavHeader.js
index 26e5307..cc90e84 100644
--- a/components/NavHeader.js
+++ b/components/NavHeader.js
@@ -30,6 +30,10 @@ const SOLUTIONS_LINKS = [
 
 const PRODUCT_LINKS = [
     { label: 'How it works', href: '/how-it-works' },
+    {
+        label: 'Customer results',
+        href: '/customers/rvu-audit-heart-care',
+    },
     { label: 'Platforms & deployment', href: '/#product-status' },
     { label: 'Workflows', href: '/workflows' },
     { label: 'Safety', href: '/safety' },
diff --git a/data/customerCaseStudies.js b/data/customerCaseStudies.js
new file mode 100644
index 0000000..00233a4
--- /dev/null
+++ b/data/customerCaseStudies.js
@@ -0,0 +1,42 @@
+export const ABRICH_RVU_AUDIT_CASE = {
+    slug: 'rvu-audit-heart-care',
+    customer: {
+        name: 'Dr. Victor Abrich, MD',
+        role: 'Board-certified electrophysiologist',
+        organization: 'MercyOne Waterloo Heart Care',
+        profileUrl:
+            'https://www.mercyone.org/provider/victor-abrich-md-electrophysiology',
+    },
+    title: 'Recovering missed billables with automated RVU audits',
+    summary:
+        'OpenAdapt automated the repetitive EMR navigation, clicking, and data entry behind Dr. Abrich’s monthly RVU audits.',
+    challenge:
+        'RVU audits took several hours every month and still did not consistently surface every missed billable.',
+    workflow: [
+        'Review the month’s procedures and expected RVUs.',
+        'Navigate the relevant records in the EMR.',
+        'Enter and reconcile audit information through the existing interface.',
+        'Surface missed billables for correction and follow-through.',
+    ],
+    results: [
+        {
+            value: '≈$75,000',
+            label: 'recovered billables per year',
+        },
+        {
+            value: 'Several hours',
+            label: 'of manual audit work saved each month',
+        },
+        {
+            value: 'EMR-native',
+            label: 'navigation, clicking, and data entry automated',
+        },
+    ],
+    result:
+        'The automated audit caught billables that manual review did not consistently find, recovering approximately $75,000 per year while saving several hours of physician time each month.',
+    surface: 'Electronic medical record',
+    workflowType: 'Monthly physician RVU audit',
+    industry: 'Healthcare',
+}
+
+export const CUSTOMER_CASE_STUDIES = [ABRICH_RVU_AUDIT_CASE]
diff --git a/pages/customers/rvu-audit-heart-care.js b/pages/customers/rvu-audit-heart-care.js
new file mode 100644
index 0000000..3d19120
--- /dev/null
+++ b/pages/customers/rvu-audit-heart-care.js
@@ -0,0 +1,178 @@
+import Head from 'next/head'
+import Link from 'next/link'
+
+import Footer from '@components/Footer'
+import { ABRICH_RVU_AUDIT_CASE } from '../../data/customerCaseStudies'
+
+const customerCase = ABRICH_RVU_AUDIT_CASE
+const canonical = `https://openadapt.ai/customers/${customerCase.slug}`
+
+const articleSchema = {
+    '@context': 'https://schema.org',
+    '@type': 'Article',
+    headline: customerCase.title,
+    description: customerCase.result,
+    url: canonical,
+    about: {
+        '@type': 'MedicalBusiness',
+        name: customerCase.customer.organization,
+    },
+    mentions: {
+        '@type': 'Person',
+        name: customerCase.customer.name,
+        jobTitle: customerCase.customer.role,
+        url: customerCase.customer.profileUrl,
+    },
+    publisher: {
+        '@type': 'Organization',
+        name: 'OpenAdapt.AI',
+        url: 'https://openadapt.ai',
+    },
+}
+
+export default function RvuAuditHeartCareCaseStudy() {
+    return (
+        <div className="min-h-screen bg-ground text-ink">
+            <Head>
+                <title>
+                    RVU Audit Automation at MercyOne Waterloo Heart Care |
+                    OpenAdapt
+                </title>
+                <meta name="description" content={customerCase.result} />
+                <link rel="canonical" href={canonical} />
+                <meta
+                    property="og:title"
+                    content={`${customerCase.title} | OpenAdapt`}
+                />
+                <meta
+                    property="og:description"
+                    content={customerCase.result}
+                />
+                <meta property="og:url" content={canonical} />
+                <script
+                    type="application/ld+json"
+                    dangerouslySetInnerHTML={{
+                        __html: JSON.stringify(articleSchema),
+                    }}
+                />
+            </Head>
+
+            <main>
+                <section className="border-b border-hairline px-5 py-16 md:py-24">
+                    <div className="mx-auto max-w-4xl">
+                        <p className="eyebrow">Customer case study · Healthcare</p>
+                        <h1 className="mt-3 max-w-3xl font-display text-3xl font-semibold tracking-tight text-ink md:text-5xl">
+                            {customerCase.title}
+                        </h1>
+                        <p className="mt-6 max-w-3xl text-lg leading-relaxed text-ink-2 md:text-xl">
+                            {customerCase.result}
+                        </p>
+                        <div className="mt-7 rounded-xl border border-hairline bg-panel p-5 text-sm leading-relaxed text-ink-2">
+                            <a
+                                href={customerCase.customer.profileUrl}
+                                target="_blank"
+                                rel="noopener noreferrer"
+                                className="font-semibold text-ink hover:underline"
+                            >
+                                {customerCase.customer.name}
+                            </a>
+                            <br />
+                            {customerCase.customer.role}
+                            <br />
+                            {customerCase.customer.organization}
+                        </div>
+                    </div>
+                </section>
+
+                <section className="border-b border-hairline bg-panel px-5 py-14 md:py-20">
+                    <div className="mx-auto grid max-w-4xl gap-4 md:grid-cols-3">
+                        {customerCase.results.map((result) => (
+                            <div
+                                key={result.label}
+                                className="rounded-xl border border-hairline bg-ground p-6"
+                            >
+                                <p className="font-display text-3xl font-semibold tracking-tight text-ink">
+                                    {result.value}
+                                </p>
+                                <p className="mt-2 text-sm leading-relaxed text-ink-2">
+                                    {result.label}
+                                </p>
+                            </div>
+                        ))}
+                    </div>
+                </section>
+
+                <section className="px-5 py-16 md:py-24">
+                    <div className="mx-auto max-w-4xl">
+                        <div className="grid gap-10 md:grid-cols-2">
+                            <div>
+                                <p className="eyebrow">The challenge</p>
+                                <h2 className="mt-2 font-display text-2xl font-semibold tracking-tight text-ink">
+                                    High-value work hidden inside a manual audit
+                                </h2>
+                                <p className="mt-4 text-base leading-relaxed text-ink-2">
+                                    {customerCase.challenge}
+                                </p>
+                                <p className="mt-4 text-base leading-relaxed text-ink-2">
+                                    The job required moving through the existing
+                                    EMR, reconciling procedure and RVU
+                                    information, and entering the audit results
+                                    through the same interface used by the
+                                    clinical team.
+                                </p>
+                            </div>
+
+                            <div>
+                                <p className="eyebrow">The workflow</p>
+                                <h2 className="mt-2 font-display text-2xl font-semibold tracking-tight text-ink">
+                                    Let automation handle the repetition
+                                </h2>
+                                <ol className="mt-4 space-y-3">
+                                    {customerCase.workflow.map((step, index) => (
+                                        <li
+                                            key={step}
+                                            className="flex gap-3 text-base leading-relaxed text-ink-2"
+                                        >
+                                            <span className="font-mono text-sm font-semibold text-accent">
+                                                {String(index + 1).padStart(2, '0')}
+                                            </span>
+                                            <span>{step}</span>
+                                        </li>
+                                    ))}
+                                </ol>
+                            </div>
+                        </div>
+
+                        <div className="mt-14 rounded-2xl border-2 border-ink bg-panel p-7 md:p-10">
+                            <p className="eyebrow">The result</p>
+                            <h2 className="mt-2 max-w-3xl font-display text-2xl font-semibold tracking-tight text-ink md:text-3xl">
+                                More complete audits without spending physician
+                                hours clicking through the EMR
+                            </h2>
+                            <p className="mt-5 max-w-3xl text-base leading-relaxed text-ink-2 md:text-lg">
+                                {customerCase.result}
+                            </p>
+                        </div>
+
+                        <div className="mt-14 text-center">
+                            <p className="eyebrow">Bring your workflow</p>
+                            <h2 className="mx-auto mt-2 max-w-2xl font-display text-2xl font-semibold tracking-tight text-ink">
+                                Qualify the UI-only work your APIs cannot reach
+                            </h2>
+                            <p className="mx-auto mt-4 max-w-2xl text-base leading-relaxed text-ink-2">
+                                Show us one repeated workflow, its target
+                                application, and the business result that proves
+                                it worked.
+                            </p>
+                            <Link href="/#book" className="btn-ink mt-6 inline-block">
+                                Qualify one workflow
+                            </Link>
+                        </div>
+                    </div>
+                </section>
+            </main>
+
+            <Footer />
+        </div>
+    )
+}
diff --git a/pages/index.js b/pages/index.js
index 96ed9c2..ce4f0dc 100644
--- a/pages/index.js
+++ b/pages/index.js
@@ -4,6 +4,7 @@ import Link from 'next/link'
 import { useRouter } from 'next/router'
 
 import ContactBookingSection from '@components/ContactBookingSection'
+import CustomerCaseStudy from '@components/CustomerCaseStudy'
 import DashboardShowcase from '@components/DashboardShowcase'
 import Developers from '@components/Developers'
 import EmailForm from '@components/EmailForm'
@@ -209,6 +210,9 @@ export default function Home({ githubStats, buildWarnings, hostedOffer, installS
             <Reveal>
                 <HowItWorksCondensed />
             </Reveal>
+            <Reveal>
+                <CustomerCaseStudy />
+            </Reveal>
             {/*
              * The deep concept explanations — what a demonstration compiles
              * into (CompiledProgramSection) and what "repair" means and where it
diff --git a/public/llms.txt b/public/llms.txt
index f410c93..6316b71 100644
--- a/public/llms.txt
+++ b/public/llms.txt
@@ -16,6 +16,7 @@
 - [Privacy Module](https://github.com/OpenAdaptAI/openadapt-privacy): Open-source PII/PHI scrubbing
 
 ## Use Cases
+- [Customer Case Study — RVU Audits](https://openadapt.ai/customers/rvu-audit-heart-care): How Dr. Victor Abrich used OpenAdapt to automate monthly EMR-based RVU audits, save several hours of manual work each month, and recover approximately $75,000 per year in missed billables
 - [Healthcare Execution Infrastructure](https://openadapt.ai/solutions/healthcare): Governed last-mile execution for RCM vendors, healthcare BPOs, automation teams, and vertical-software companies that already have structured input and business logic
 - [Lending Operations](https://openadapt.ai/solutions/lending): A demonstrated Frappe Lending workflow compiled into model-free replay and checked against independent REST and SQL effect oracles
 - [Insurance Claims Execution](https://openadapt.ai/solutions/insurance): A demonstrated openIMIS claims-intake workflow compiled into model-free replay and checked against a direct SQL claim-row oracle
diff --git a/public/sitemap.xml b/public/sitemap.xml
index 031598d..0bdcb5c 100644
--- a/public/sitemap.xml
+++ b/public/sitemap.xml
@@ -12,6 +12,12 @@
     <changefreq>monthly</changefreq>
     <priority>0.8</priority>
   </url>
+  <url>
+    <loc>https://openadapt.ai/customers/rvu-audit-heart-care</loc>
+    <lastmod>2026-07-24</lastmod>
+    <changefreq>monthly</changefreq>
+    <priority>0.9</priority>
+  </url>
   <url>
     <loc>https://openadapt.ai/solutions/lending</loc>
     <lastmod>2026-07-18</lastmod>
diff --git a/tests/customerCaseStudy.test.js b/tests/customerCaseStudy.test.js
new file mode 100644
index 0000000..3fc707a
--- /dev/null
+++ b/tests/customerCaseStudy.test.js
@@ -0,0 +1,46 @@
+const assert = require('node:assert/strict')
+const fs = require('node:fs')
+const path = require('node:path')
+const test = require('node:test')
+
+const root = path.join(__dirname, '..')
+const read = (relativePath) =>
+    fs.readFileSync(path.join(root, relativePath), 'utf8')
+
+test('the customer case study is a direct OpenAdapt result', () => {
+    const data = read('data/customerCaseStudies.js')
+    const component = read('components/CustomerCaseStudy.js')
+    const page = read('pages/customers/rvu-audit-heart-care.js')
+    const combined = `${data}\n${component}\n${page}`
+
+    assert.match(combined, /Dr\. Victor Abrich, MD/)
+    assert.match(combined, /Board-certified electrophysiologist/)
+    assert.match(combined, /MercyOne Waterloo Heart Care/)
+    assert.match(combined, /≈\$75,000/)
+    assert.match(combined, /recovered billables per year/)
+    assert.match(combined, /Several hours/)
+    assert.match(combined, /manual audit work saved each month/)
+    assert.match(combined, /EMR/)
+    assert.match(combined, /RVU/)
+    assert.doesNotMatch(
+        combined,
+        /TurboPA|RVUBot|predecessor|historical product|earlier product|evolved from/i
+    )
+})
+
+test('the customer result is visible from the homepage and product navigation', () => {
+    const home = read('pages/index.js')
+    const navigation = read('components/NavHeader.js')
+    const sitemap = read('public/sitemap.xml')
+    const llms = read('public/llms.txt')
+
+    assert.match(home, /import CustomerCaseStudy/)
+    assert.match(home, /<CustomerCaseStudy \/>/)
+    assert.match(navigation, /Customer results/)
+    assert.match(navigation, /\/customers\/rvu-audit-heart-care/)
+    assert.match(
+        sitemap,
+        /https:\/\/openadapt\.ai\/customers\/rvu-audit-heart-care/
+    )
+    assert.match(llms, /Customer Case Study — RVU Audits/)
+})