From 1560b4e349e3ea1cfba8234cd41a98d59b14843d Mon Sep 17 00:00:00 2001
From: Karl Wester-Ebbinghaus <45657752+Karl-WE@users.noreply.github.com>
Date: Wed, 4 Mar 2026 02:30:09 +0100
Subject: [PATCH 1/6] Update support guidance for Azure Local
Added note about CSP and Premier solution support for Azure Local.
---
azure-local/manage/get-support.md | 6 +++++-
1 file changed, 5 insertions(+), 1 deletion(-)
diff --git a/azure-local/manage/get-support.md b/azure-local/manage/get-support.md
index d9a45477e3..681125f1ef 100644
--- a/azure-local/manage/get-support.md
+++ b/azure-local/manage/get-support.md
@@ -12,7 +12,11 @@ ms.subservice: hyperconverged
[!INCLUDE [hci-applies-to-23h2-22h2](../includes/hci-applies-to-23h2-22h2.md)]
-This article provides guidance on how to get support for Azure Local. Azure Local follows the same support process as Azure. Enterprise customers can follow the process described in [Create an Azure support request](/azure/azure-portal/supportability/how-to-create-azure-support-request). If you're a customer of a Cloud Solution Provider (CSP), contact your CSP for support.
+This article provides guidance on how to get support for Azure Local. Azure Local follows the same support process as Azure. Enterprise customers can follow the process described in [Create an Azure support request](/azure/azure-portal/supportability/how-to-create-azure-support-request).
+
+>[!NOTE]
+> If you are a customer of a Cloud Solution Provider (CSP), contact your CSP for support.
+> If you are a customers using a Azure Local Premier solution, contact your OEM for support. You do not require an Microsoft Azure Support Plan for Premier solutions. The OEM will triage the issue and relay the request to Microsoft Support on his own terms, when necessary.
Updates for Azure Local are released monthly to enhance customer experience. To keep your Azure Local instance in a supported state, you have up to six months to install updates, but we recommend installing updates as they're released. Microsoft provides monthly quality and security updates for each supported version of Azure Local and quarterly feature releases.
From b4d59a44e4a59e24fd4048d66b1ff8c8eee1082e Mon Sep 17 00:00:00 2001
From: Karl Wester-Ebbinghaus <45657752+Karl-WE@users.noreply.github.com>
Date: Wed, 4 Mar 2026 19:38:39 +0100
Subject: [PATCH 2/6] Change support article date to 03/04/2026
Update the support article date from 11/04/2025 to 03/04/2026.
---
azure-local/manage/get-support.md | 2 +-
1 file changed, 1 insertion(+), 1 deletion(-)
diff --git a/azure-local/manage/get-support.md b/azure-local/manage/get-support.md
index 681125f1ef..11018f97fc 100644
--- a/azure-local/manage/get-support.md
+++ b/azure-local/manage/get-support.md
@@ -4,7 +4,7 @@ description: This article provides guidance on how to get support for Azure Loca
author: alkohli
ms.author: alkohli
ms.topic: how-to
-ms.date: 11/04/2025
+ms.date: 03/04/2026
ms.subservice: hyperconverged
---
From 8bef3c43d5eab941b01b59a0a0b6a2e154f6aa2e Mon Sep 17 00:00:00 2001
From: Karl Wester-Ebbinghaus <45657752+Karl-WE@users.noreply.github.com>
Date: Wed, 4 Mar 2026 19:39:14 +0100
Subject: [PATCH 3/6] Apply suggestion from @Copilot
Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
---
azure-local/manage/get-support.md | 2 +-
1 file changed, 1 insertion(+), 1 deletion(-)
diff --git a/azure-local/manage/get-support.md b/azure-local/manage/get-support.md
index 11018f97fc..adfc6f0719 100644
--- a/azure-local/manage/get-support.md
+++ b/azure-local/manage/get-support.md
@@ -12,7 +12,7 @@ ms.subservice: hyperconverged
[!INCLUDE [hci-applies-to-23h2-22h2](../includes/hci-applies-to-23h2-22h2.md)]
-This article provides guidance on how to get support for Azure Local. Azure Local follows the same support process as Azure. Enterprise customers can follow the process described in [Create an Azure support request](/azure/azure-portal/supportability/how-to-create-azure-support-request).
+This article provides guidance on how to get support for Azure Local. Azure Local follows the same support process as Azure. Enterprise customers can follow the process described in [Create an Azure support request](/azure/azure-portal/supportability/how-to-create-azure-support-request).
>[!NOTE]
> If you are a customer of a Cloud Solution Provider (CSP), contact your CSP for support.
From 35fd1b2b0398d67c313f96979334553c9a91c16f Mon Sep 17 00:00:00 2001
From: Karl Wester-Ebbinghaus <45657752+Karl-WE@users.noreply.github.com>
Date: Wed, 4 Mar 2026 19:39:49 +0100
Subject: [PATCH 4/6] Apply suggestion from @Copilot
Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
---
azure-local/manage/get-support.md | 2 +-
1 file changed, 1 insertion(+), 1 deletion(-)
diff --git a/azure-local/manage/get-support.md b/azure-local/manage/get-support.md
index adfc6f0719..0ee57c04a5 100644
--- a/azure-local/manage/get-support.md
+++ b/azure-local/manage/get-support.md
@@ -16,7 +16,7 @@ This article provides guidance on how to get support for Azure Local. Azure Loca
>[!NOTE]
> If you are a customer of a Cloud Solution Provider (CSP), contact your CSP for support.
-> If you are a customers using a Azure Local Premier solution, contact your OEM for support. You do not require an Microsoft Azure Support Plan for Premier solutions. The OEM will triage the issue and relay the request to Microsoft Support on his own terms, when necessary.
+> If you are a customer using an Azure Local Premier solution, contact your OEM for support. You do not require a Microsoft Azure support plan for Premier solutions. The OEM will triage the issue and relay the request to Microsoft Support on his own terms, when necessary.
Updates for Azure Local are released monthly to enhance customer experience. To keep your Azure Local instance in a supported state, you have up to six months to install updates, but we recommend installing updates as they're released. Microsoft provides monthly quality and security updates for each supported version of Azure Local and quarterly feature releases.
From 433f3baec9183ea9845ebe88f4491d2b1951b49f Mon Sep 17 00:00:00 2001
From: Karl Wester-Ebbinghaus <45657752+Karl-WE@users.noreply.github.com>
Date: Wed, 4 Mar 2026 19:43:22 +0100
Subject: [PATCH 5/6] Update support instructions for Azure Local Premier
Clarified support contact instructions for Azure Local Premier solutions.
grammar fixes
---
azure-local/manage/get-support.md | 2 +-
1 file changed, 1 insertion(+), 1 deletion(-)
diff --git a/azure-local/manage/get-support.md b/azure-local/manage/get-support.md
index 0ee57c04a5..94c3900662 100644
--- a/azure-local/manage/get-support.md
+++ b/azure-local/manage/get-support.md
@@ -16,7 +16,7 @@ This article provides guidance on how to get support for Azure Local. Azure Loca
>[!NOTE]
> If you are a customer of a Cloud Solution Provider (CSP), contact your CSP for support.
-> If you are a customer using an Azure Local Premier solution, contact your OEM for support. You do not require a Microsoft Azure support plan for Premier solutions. The OEM will triage the issue and relay the request to Microsoft Support on his own terms, when necessary.
+> If you are a customer using an Azure Local Premier solution, contact your OEM for support, directly. You do not require a Microsoft Azure support plan for Azure Local Premier solutions. The OEM will triage the issue, hardware or software related and relay the request to Microsoft Support on their own terms, if needed.
Updates for Azure Local are released monthly to enhance customer experience. To keep your Azure Local instance in a supported state, you have up to six months to install updates, but we recommend installing updates as they're released. Microsoft provides monthly quality and security updates for each supported version of Azure Local and quarterly feature releases.
From 488841e76ba158b534bd6d1eff614a87307de835 Mon Sep 17 00:00:00 2001
From: Karl Wester-Ebbinghaus <45657752+Karl-WE@users.noreply.github.com>
Date: Wed, 4 Mar 2026 19:44:27 +0100
Subject: [PATCH 6/6] Update support guidance for Azure Local customers
updated note / formatting
---
azure-local/manage/get-support.md | 4 ++--
1 file changed, 2 insertions(+), 2 deletions(-)
diff --git a/azure-local/manage/get-support.md b/azure-local/manage/get-support.md
index 94c3900662..3b92b15219 100644
--- a/azure-local/manage/get-support.md
+++ b/azure-local/manage/get-support.md
@@ -15,8 +15,8 @@ ms.subservice: hyperconverged
This article provides guidance on how to get support for Azure Local. Azure Local follows the same support process as Azure. Enterprise customers can follow the process described in [Create an Azure support request](/azure/azure-portal/supportability/how-to-create-azure-support-request).
>[!NOTE]
-> If you are a customer of a Cloud Solution Provider (CSP), contact your CSP for support.
-> If you are a customer using an Azure Local Premier solution, contact your OEM for support, directly. You do not require a Microsoft Azure support plan for Azure Local Premier solutions. The OEM will triage the issue, hardware or software related and relay the request to Microsoft Support on their own terms, if needed.
+> - If you are a customer of a Cloud Solution Provider (CSP), contact your CSP for support.
+> - If you are a customer using an Azure Local Premier solution, contact your OEM for support, directly. You do not require a Microsoft Azure support plan for Azure Local Premier solutions. The OEM will triage the issue, hardware or software related and relay the request to Microsoft Support on their own terms, if needed.
Updates for Azure Local are released monthly to enhance customer experience. To keep your Azure Local instance in a supported state, you have up to six months to install updates, but we recommend installing updates as they're released. Microsoft provides monthly quality and security updates for each supported version of Azure Local and quarterly feature releases.