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Troubleshooting E-sim Profile Issues

Common Issues and Solutions

1. QR Code Scanning Issues

Problem: Extra Characters in EID

Symptoms:

"JPW Parameter mismatch - EID" error
QR code scan fails or reads incorrect EID
Extra control characters (like ␌) in the QR code
Malformed XML in the QR code

Solution:

Create a new QR code with clean XML format
Ensure no extra characters before or after the EID
Verify the XML structure is correct: