| Name | Type | Description | Notes |
|---|---|---|---|
| id | String | ||
| urlId | String | ||
| userId | String | ||
| managedByTenantId | String | ||
| assignedUserIds | List<String> | ||
| subject | String | ||
| createdAt | String | ||
| state | Integer | ||
| fileCount | Integer | ||
| files | List<APITicketFile> | ||
| reopenedAt | String | [optional] | |
| resolvedAt | String | [optional] | |
| ackAt | String | [optional] |