We need to be able to present a counterargument or further clarification of the misinformation, so that we can approach the users in a way that doesn't create a negative reaction and gently educates them/opens their mind to more facts and possibilities.
How to validate this assumption:
https://www.rand.org/research/projects/truth-decay/fighting-disinformation/search.html
Six “degrees of manipulation”—impersonation, conspiracy, emotion, polarization, discrediting, and trolling
https://www.nature.com/articles/s41599-019-0279-9
We need to be able to present a counterargument or further clarification of the misinformation, so that we can approach the users in a way that doesn't create a negative reaction and gently educates them/opens their mind to more facts and possibilities.
How to validate this assumption:
https://www.rand.org/research/projects/truth-decay/fighting-disinformation/search.html
Six “degrees of manipulation”—impersonation, conspiracy, emotion, polarization, discrediting, and trolling
https://www.nature.com/articles/s41599-019-0279-9