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Thorium AVX2 M130 fails to launch on i5-14400 (14th gen) - CPU degradation or software issue? #392

@sleveo

Description

@sleveo

Thorium AVX2 M130 fails to launch on i5-14400 (14th gen) - CPU degradation or software issue?

Has anyone successfully installed Thorium AVX2 M130 on Windows 11 with Intel 13th or 14th gen CPU? Mine fails.

Ver: M130.0.6723.174 - 43rd Release https://github.com/Alex313031/Thorium-Win/releases
thorium_AVX2_mini_installer.exe 180 MB Feb 13 2025

System Details
I have a new Acer Desktop Computer Aspire TC-1775-UR11 Intel Core i5-14400 8GB DDR5 512 GB PCIe SSD Intel UHD Graphics 730 Windows 11 Home 64-bit. I installed another SSD to test things on with a full copy of Windows 11. With FULL updates.

Problem
Thorium AVX2 mini installer for Windows failed. Repeatedly. Ver: M130.0.6723.174 Uninstalled, reinstalled with new download. I run the istaller and nothing seems to happen. It seems to install and shows up in Apps. But Thorium will not launch.

If others are also having a problem, it might be the Intel Degradation Issue with 13th and 14th gen cpus. If it works for others, then it suggests my CPU has the degradation issue.

The Problem: Thorium AVX2 won't launch; But SSE3 version works fine.

What Works: Mercury AVX2 browser works: using mercury_129.0.2_win64_AVX2.zip from Sept 17, 2024, PaleMoon (with AVX, but not AVX2) works.

Additional Notes
AI had this to say:
The problem with Intel's 13th and 14th generation processors (particularly i7 and i9 K/KF/KS desktop models) that causes failures with some Chromium browsers is rooted in CPU instability caused by a microcode flaw and excessive operating voltages. This core instability leads to application crashes during complex operations, such as the data decompression processes used during software installation and execution, which can affect Chromium-based browsers like Google Chrome and Microsoft Edge. [1, 2, 3, 4, 5]
Root Cause of Instability • Elevated Operating Voltage.
Acer is offering a two-year extended warranty for affected 13th and 14th Generation Intel Core desktop processors, including the i5-14400, that are experiencing instability or degradation issues. Acer support 866-695-2237

Acer has agreed to send me shipping tag to have it repaired. This was after 20 minutes on the phone trying to diagnose and troubleshoot.

I cannot verify that the CPU is bad, other than Thorium failure to install properly.

Do I return it to Acer for the Intel Degradation issue? Or is it a problem with Thorium installer?

I tried all the following suggestions:

  1. Update motherboard's BIOS to the latest version, which includes an updated microcode patch from Intel (e.g., 0x12F) that corrects the voltage request issue. DONE
  2. Check the BIOS for any special instructions regarding AVX2. DONE, nothing there.
  3. Run Intel® Processor Diagnostic Tool. DONE, pass
  4. Install Thorium SSE3. DONE. Worked fine.
  5. Installed Generic Intel Graphics drivers for Intel UHD Graphics 730 on the i5-14400 cpu. Still cannot launch Thorium. FAIL.
  6. Run: OCCT. DONE. Passed after 1 hour.
  7. Run: Prime95, the best test for CPU and memory stability there is. Run 2-12 hours. Not DONE. I did all of them except for the installer crash #7.

Other diagnostics and attempted installs:

  1. Ran: SFC/DISM (Windows files) OK: The core Windows operating system files are sound. PASS
  2. Ran: HWiNFO64 and it shows AVX and AVX2 are both green, meaning active. PASS
  3. Coreinfo64.exe says: AVX * Supports AVX instruction extensions and AVX2 PASS
  4. Installed: Thorium_AVX2_130.0.6723.174.zip 288 MB Feb 13 2025. FAIL
  5. Installed: Thorium_AVX2_126.0.6478.231.zip 260 MB Aug 11, 2024 Just flashed at launch and closed window. FAIL.
  6. Installed: older ver of Thorium: thorium_AVX2_mini_installer.exe 177 MB Oct 18, 2024. FAIL

Question: Can Thorium M130 be installed on a 13th and 14th generation CPU? It failed on my i5-14400.

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